Operational Performance

Operational Business Performance Studies are continuing studies developed to provide insights into critical business performance indicators in areas of Customer Experience, Operational Efficiency, and Revenue and Margin. The resulting report will present your specific performance vs. your industry peers. Participating Service Providers will be able to use the results of the study to:
  • Establish meaningful transformation objectives
  • Set near term improvement goals based on their competitive landscape
  • Identify and prioritize investments to yield optimal improvement in business performance
Mobile
Mobile Services include:
  • Mobile voice and voice related features such as voicemail supported by 2G, 2.5G, and 3G networks
  • Data services, Content and applications supported by 2.5G and 3G networks, such as email, internet access, and downloads.
  • Data services addressed by evolving hybrid wireless networks such as Wi-Fi with 2.5G or 3G networks.
Mobile Services Study will look at all market segments including consumer, wholesale and MVNO

View the Mobility Study Description Document now
High Speed Services
High Speed Services include:
  • ATM (Asynchronous Transfer Mode)
  • MIS (Managed Internet Service)
  • Internet Backbone
  • Backhaul
  • Virtual Private Network, IP VPNs, MLPS IP VPNs, etc.
  • Private Line, Ethernet Private Line, etc.
High Speed Services Study will look at:
  • Retail and wholesale market segments
  • Domestic or regional service -such as North America or Western Europe.
View the High Speed Study Description Document now
Broadband
Broadband Services include:
  • DSL, ADSL, ISDL
  • Cable Broadband
  • Satellite Broadband

Broadband Services Study will look at all market segments including wholesale and retail

View the Broadband Service Study Description Document now