Mr. Nazi is a senior telecom industry executive with 15+ years of progressive responsibilities in managing network engineering and operations. He was a founder of a CLEC in the USA in 1998.

Mr. Dunlap has more than 20 years leadership experience in the technology sector serving the retail, consumer products and utility/telecommunications industries. As chief information officer, he is a member of the GCI executive leadership team and is responsible for the overall strategic direction, operational execution and financial performance for IT. Mr. Dunlap specializes in business transformation and IT/business alignment. In his role as CIO, he works to promote strategic discussions and programs that leverage IT for business benefit.

Rodrigo Modesto Duclos graduated in Electric Engineering at the Federal University of Rio Grande do Sul. He holds an MBA from the same university where he developed a structural analysis of the Brazilian Cable industry back in 1999. Rodrigo began his career in NET Sul, a cable start-up back in 1994. He worked for different companies in the sector (Claro, Promon, LogicaCMG). Since the early days he has been involved with many innovative projects in telecommunications such as the introduction of broadband in Brazil (Cable Modems), Cellular pre-paid services, SMS, Ring-tones, MMS, GPRS/Edge, WAP, Digital TV (DVB), Cable Telephony, etc. Rodrigo is currently managing the PMO and the overall technology strategy in NET.

Carlos is one of the Brazilian Cable Industry Pioneers. He started out as technical manager in a cable startup in 1993. He currently manages the Net Serviços Services policy

In November 2007, Mobistar appointed Pascal Koster as CTO (Chief Technology Officer) and member of the Executive Committee of Mobistar. He will retain his role as managing director of VOXmobile in Luxembourg and will share his time between these functions and his new function. Pascal Koster is qualified as an electrical and technical engineer, with a specialisation in telecommunications, at the Federal Polytechnic School in Zurich. He gained an MBA at the Sacred Heart University, Connecticut. After spending seven years at CEGEDEL, he entered the TELE2 group as Managing Director of TANGO S.A. In November 2003, together with Jean-Claude Bintz and the investors AUDIOLUX S.A. and BIP Investments S.A., he created the telecom operator VOXmobile.

Jens Erik has more than 25 years of experience working with IT and TELECOM from many positions. Jens Erik is currently project manager in a large outsourcing deal - a set up in which he is planning to finalize his Six Sigma Black Belt project. Jens Erik is very experienced in IT outsourcing.

Gareth Senior is CTO of Comptel Corporation and has been a member of the company’s Executive Board since 2008. Formerly the CEO and CTO of Axiom Systems, he has 20 years of IT development experience, 15 years of which were spent working for national carriers and focusing on service fulfillment.

Ralf Jaeger leads Cisco’s global team of business development experts in delivering architectures for managed services management solutions to the leading service providers across the world. Before joining Cisco in 2008, he focused on OSS business as the country manager of Germany for Telcordia Technologies, spent 15 years with Nortel Networks in a variety of roles, and worked for two major German service providers.

Juhani Hintikka heads the Operations Support Solutions (OSS) business at Nokia Siemens Networks. His responsibilities cover the entire OSS portfolio, with R&D execution as well as the related consulting and systems integration services globally. Born in 1966, Juhani holds a Master of Science degree in Technology from the Helsinki University of Technology. He is a member of the Board of Directors of TM Forum since 2008.

Since December 2009, Vicente has been the Director of Platform and Services at Telefonica International. Previously, he was the Technology Director of Mexico Movistar for 5 years. Mr. Vincente Seoane has rich experiences and deep understanding of the Telecom industry.

Dr. Haiping Che, is Senior Vice President of Huawei Technologies Co., Ltd. Fulfilling the role of CTO of Huawei Software. Dr Che graduated from Nankai University majoring in Automatic Control in 1997, and joined Huawei the same year. He participated in development of commercial products of GSM NSS, SMSC, WIN, WCDMA. He has been the Head of Dept. of Wireless Core Network, Vice President of Wireless Product Line, and has been awarded the first grade of China National Technology Advancement Prize.

Veenod Kurup is Vice President of Product Technology for Cox Communications Inc. Mr. Kurup oversees the development and implementation of technology solutions (IT and Engineering) across all of Cox lines of business including Video (Cable), High-Speed Internet, Telephony, Commercial Business, and Wireless. In addition to developing and advancing the capabilities in each line of business, Mr. Kurup and his team is responsible for leveraging our technology platforms to deliver services convergence across the product lines. Kurup joined Cox in 1997 as a Manager of Information Technology to work on developing and deploying Cox’s Workforce Administration (WFA) solution. Prior to joining Cox, he served in several capacities including Software Development Manager and Software Engineer for Arrowsmith Technologies Inc. in Austin, Texas. A graduate of the University of Texas at Austin, Kurup holds a bachelor’s degree in computer science. Mr. Kurup sits on the board of the Messaging Anti-Abuse Working Group (MAAWG), and is a member of the Internet Society (ISOC), and IPDR.Org.

As director of worldwide telecommunications markets for Oracle, Brian Kracik is responsible for establishing and executing industry and solution strategy. He serves as the lead for strategic cross portfolio initiatives focused on cloud solutions for service providers. With more than 20 years of telecommunications experience, Mr. Kracik is well-versed in the business and network aspects of global operators and he has driven adoption of order management systems, service delivery platforms, next-generation network technologies, advanced operational support systems and billing support systems. Prior to joining Oracle, Mr. Kracik held various business development and marketing roles with BEA Systems and Sun Microsystems. He also held roles with wireless and wireline operators including McLeod USA, Sprint Cellular, 360 Communications and Alltel managing teams of engineers in the financial planning, design, build-out and optimization of the operators’ markets. Mr. Kracik holds an MBA from DePaul University, a Bachelor of Science in Electrical Engineering from The University of Illinois and a Bachelor of General Studies from Armstrong State College.

Stephan Baumann is responsible for the "DT OTE Value Enhancement" (DOVE) program. This program steers the Post Merger Integration activities following the strategic partnership of Deutsche Telekom and the Greek telecommunication incumbent (OTE). As such, he is continuing at the South and Eastern Europe Board Member Department of Deutsche Telekom (SEE) the program, launched successfully a year ago under his management. The aim is to tap cross-functional and cross-organizational value enhancement potential as part of the acquisition of OTE. Stephan Baumann began his career at Deutsche Telekom in 2000 as a senior consultant at Detecon, where he was most recently head of a group of consultants in the international Telco unit. He took over as Senior Vice President responsible for Transformation Management at Group headquarters on January 1, 2009.

Martin Meyners is responsible as a senior project manager in Vodafone Germany for OSS infrastructure strategy & security projects. Since 2007 he is cofounder and active member in the TM Forum Enterprise Identity Management team. Martin has over 15 years experience in OSS and billing system administration, integration, project management and security.

Basma Driss is OSS Solution Architect in Ericsson. She has pushed a number of customer projects for business transformation. She is currently involved in projects covering Next Generation OSS and wireline-wireless convergence. Basma has been active in several TMF teams and deliverables and is currently leading the Interface Program Enterprise Security Management and Business Services teams.

Russell Laughton is the Director of the Operations Competency Centre. Laughton has over 25 years in telecommunications with the last 20 focused on operations management. Russell has experience encompassing full accountability for fixed/mobile service/network assurance to development of models for smooth transition of design/build programs into ‘fit for purpose’ operations solutions.

Arnaud Soubelet, CEO of Alcatel-Lucent Network Management Services India Ltd (ALNMSI) has over 20 years experience in supporting telecom networks across the globe. His current role covers responsibility and accountability for managing Bharti-Airtel’s wireline voice and broadband services. Arnaud provides leadership to transition to next generation networks and innovative services.

Sanjay Mewada oversees NetCracker’s strategic direction and manages its partnership program. Previously, Sanjay was Yankee Group’s Vice President of the Telecom Software Strategies Decision Service. There, he managed research and programs that helped communications service providers improve their business results by using business and operations support systems software and services. Before joining Yankee Group, he worked at MCI, Intelsat and the World Bank in product management and technology evaluation functions.

Banerjee focuses and leads Service Provider IT research at Heavy Reading which includes all aspects of telecom software research. Banerjee examines the breadth of software used by communications service providers in customer, business, service, and infrastructure management. His area of focus includes all aspects of BSS, OSS, SDP, digital commerce, revenue assurance, service assurance, and elements that span both the infrastructure and network software markets, such as data warehousing, analytics, and business intelligence.

Charlie Wijsman is a senior member of the Deloitte TMT operations consulting team in the UK where he leads the green/sustainability activities for the TMT sector in Consulting. Recently Charlie has published a number of thought pieces in this area, both around why environmental policies are critical to Telcos and recommended strategies, and also around how the Telecommunications industry can help other industries to reduce carbon emissions and therefore costs. Charlie also specialises in the design and implementation of new operating model and cost reduction solutions within the Telco and Technology sectors where he is currently working with a number of fixed line and mobile operators across Europe.

Michael has more than 39 years’ experience in telecommunications across a diverse range of areas including construction, planning, engineering, operations, enterprise customer unit and service. His telco expertise draws on an extensive background working mainly within Australia but also with vendors overseas and at two US service providers. He has particular strengths in operations, planning, architecture, design and the engineering capability for Telstra and as Head of Network & Technology, a role he commenced in May 2008, he has been instrumental in the wireline transformation of Telstra. Prior to his current role, Michael was the Executive Director Network Services for five years. His responsibilities covered the operations and maintenance of Telstra’s networks for mobiles, fixed networks, broadband, satellite, transmission network infrastructure and managed services. In November 2007 he won the CEO award for Executive of the year. Michael also holds two external positions including a Director role for the TM Forum and Director 3G Infrastructure Sharing entity that is 50% owned by Telstra. The TM Forum is a global industry body that that works with suppliers and service providers in setting the strategic direction and standards for the industry.

Kevin has more than 35 years’ experience in the Australian telecommunications industry, including almost 20 years in IT architecture and design roles. He has worked in Telstra, Optus and AAPT prior to joining NBN Co and his experience covers the gamut of BSS and OSS solutions for retail and wholesale business models, consumer and business segments, and fixed and mobile networks and products.

Johanne joined Alcatel-Lucent in 1994 through the Newbridge acquisition and Lucent merger. Currently, Johanne is director communication for the global Systems and Applications Integration Services group. Johanne is the spokesperson for OSS, Applications and network management products and solutions with industry analysts and the press as well as a member of the executive committee of the TM Forum. Johanne was recipient of the TM Forum Distinguished Fellow in 2010. She is a frequent speaker at conferences such as Management World, BBWF, 3GSM, IQPC and TeleStrategies and represents Alcatel-Lucent at various global forums. During her over 20 years in the industry, she has worked as a support engineer, a product manager and marketing director, always focused on the Carrier operations. A graduate of the University of Ottawa, Johanne holds two Bachelor of Science degrees: an honours degree in Mathematics with Co-op, and a second degree in Computer Science. She also holds a patent on Frame Relay Congestion Management.

As Chief Technology Officer, Brian Cappellani is responsible for the architectural and technology vision and deliverables for Sigma Systems’ award-winning Service Management Platform and solutions suites. As a veteran in telecommunications, he has an extensive background in designing, architecting, and building large-scale operations and billing support systems. Mr. Cappellani also serves as an Advisory Director to the TM Forum’s Advisory Council and is also a member of the TMForum Technical Committee. He is a highly sought-after speaker on next-generation OSS and advanced advertising. Prior to joining Sigma Systems, Mr. Cappellani held numerous senior-level architecture, engineering and development management positions of increasing responsibility for Accenture and Accenture’s telecommunications practice. He holds an Electrical Engineering degree from the University of Waterloo in Waterloo, Ontario.

Zacarias’ professional career began at Alcatel Portugal, where he designed and developed hardware and software for the voice communication switches. There he learned how to work in a multinational environment and gained international experience participating in global projects. In 1998, he became a functional analyst at Telecel (now Vodafone Portugal), where I gained experience in all quadrants of telco functions and systems architecture. In 2006, Zacarias become the IT Director for TELE2 in Portugal. Today, Zacarias directs the IT department and strategy for ZON Multimedia, overseeing FTTH and other next-generation services projects.

David joined Virgin Mobile USA in 2005 as chief administrative officer responsible for customer care, IT, and corporate development. Prior to VMU, Messenger served as senior VP of HR for Take-Two Interactive Inc. in NYC. Messenger was a principal at Towers Perrin, responsible for mergers and acquisitions. Messenger worked at PricewaterhouseCoopers focused on the media, telecoms and entertainment sector in Europe and the US.

Rakesh Kumar is a principal and one of the leaders in Deloitte Consulting's Technology, Media and Telecommunications (TMT) industry practice. Mr. Kumar has played an instrumental role in leading the recent mergers efforts between some of the largest US carriers and driving their future technology and operations directions. Mr. Kumar speaks regularly at the leading industry conferences on contemporary technology challenges and strategies in the convergent TMT world. His experience spans over 14 years of the TMT management consulting experience with the leading Wireline, wireless, satellite and cable providers throughout the world.

Catherine Michel is CTO and cofounder of Tribold Limited. She is the principle architect of the company’s product and solutions portfolio. Her extensive experience in CSP transformational strategies and systems development has made her a recognized authority in the industry. Prior to co-founding Tribold, Catherine was a senior executive in Accenture’s Communications & High Tech practice, devising and delivering business strategy and large-scale BSS / OSS solutions. Catherine also sits on the TM Forum Executive Committee.

Ingrid Cronin-Knight manages a change programme in Gen-i rolling out new capabilities and changing existing capabilities to transform our corporate business customers service experience increasing customer satisfaction and improving profitability. Gen-i New Zealand is the largest telecommunications provider and IT Services provider in New Zealand providing voice, data, mobile, cloud and IT product offerings. The programme will introduce standardised repeatable product components and processes, online self service, efficient resourcing, sustainable repeatable processes and world class ICT OSS/BSS tools. Ingrid has held several positions in Telecom New Zealand across Next Generation Telecom Strategy Manager, Product & Marketing Management and Sales.

Dr. Prithwish Kangsabanik has more than 17 years of experience in Software R&D and providing strategic advisory services in the IT of Telecom & Banking industries. He is currently working as a solution architect at Swisscom, Switzerland from Feb, 2007. He is presently responsible for developing solution architecture for transformation projects related to legacy OSS/BSS migration, and delivering NGOSS/NGBSS-based solution architecture for All-IP-based data/telecommunication services. Earlier he worked for 9 years as an ICT Technical Architect at UBS, Switzerland. Dr. Kangsabanik obtained his Ph.D. & M.Tech. in Computer Science & Engineering from Indian Institute of Technology Kharagpur, and his Bachelor of Engineering in Computer Science & Technology from Bengal Engineering College, Calcutta University. He is a senior member of IEEE and a professional member of ACM.

Carsten Hess works in telco business at Vodafone since more than 10 years. Several years of experience in workflow systems for incident-, problem- and service request as well as change management. Middleware strategy responsible engineer for Vodafone OSS. Program manager for OSS/J-based OSS cross border exchange between Vodafone entities, partners and vendors.

Gerd Hoeckelmann, Head of Professional Services Ascom Systems & Solutions joined the company in 1990, initially working as a software engineer and project manager. Since 2000 he leads professional services with responsibility for 85 developers and project managers in software development as well as support and operations . Mr. Hoeckelmann has many years of experience in the area of OSS and BSS as well as SOA based applications. He is actively involved in TMF’s TIP programs.

Operations of Deutsche Telekom GHS, Senior Project Leader T-Mobile International AG Experiences in the Telecommunication Industry since more than 37 years Responsible for Process -Standardization, -Optimization and Operations Model Definition for New Technology Member of TMF Working Group. Studies about Outsourcing and Benchmarking. 2009 Senior Project Leader for Deutsche Telekom. 2002-2008 VP of Continues Improvement T-Mobile International. 1993-2002 for E-Plus as head of Operations. 1988-1993 as Consultant, DETECON in the first German GSM Network D1 responsible for the validation of GSM Air interface and Network Optimization. 1972 until 1988 in several functions of the Deutsche Bundespost in the area of Radio Communication.

Ray Bariso has 20 years of experience in design, architecture, integration, and implementation of Next Generation Operations Support Systems (OSS) for global communications service providers. Most recently Ray co-ledthe TMF NGWW initiative, Ray is also responsible for Telcordia’s strategic solution initiatives in 4G Wireless/LTE and Smart Grid.

Elisabeth Rainge manages IDC’s research into telecom software and network operations markets and contributes to IDC’s broad portfolio of network infrastructure market research. Currently, she is leading IDC's research of telecom software, focusing on business value. Specific areas of coverage include OSS/BSS, SDP, policy, NGN voice infrastructures and subscriber data management.

Jose Rodríguez, Project Manager at Telefónica R&D. Has been involved in Movistar social media projects and mobile media products related to music and mobile content distribution. Presently involved in product definition for Movistar Developers Platform community launched in México. Mobile and web developer, passionate about social media, he has contribute to promote open innovation in Telecom workshops and innovation projects funded by the European Commission.

Jérôme Hannebelle is responsible for fostering partner-focused innovation within Orange "Technocenter', the group's product factory. In his role, he has been involved in partner-related strategy, product design and go-to-market activities, in areas such as marketing Orange APIs to developer communities or participating to the recently announced Wireless Application Community (WAC). Prior to Orange, Jérôme worked at Microsoft Communication Sector Division as software architect, where in particular he led Microsoft's TM Forum-related activities.

Christian Möws is a Managing Consultant in the group Strategic Technologies and has been working for Detecon since 2002. As a lead architect for overarching ICT production platforms and senior expert on Service Delivery Platforms he gained practical experience in numerous international projects within telecommunications industry. With his broad range of knowledge about new business models, their technological implications and necessary architecture alignment activities he now advises large carriers in NGN transformation programs regarding a future proof service delivery architecture.

Benoit acts as the IT Transformation strategist at the Business Transformation division for Belgacom Group. He was before Enterprise Architect of the BSS domain for the Belgacom wire-line entity and has been involved in a major initiative aiming at replacing several customer order fulfilment applications. Before joining Belgacom in 1998, he worked for UNISYS Corp. architecting business support solutions in the context of a world-wide integrated supply chain model.

Greet De Bruecker is Business Process Transformation Manager at the Business Transformation division. The role of the division is to prepare and provide operational transformation via process analysis, streamlining and improvement for all business units. The transformation includes network & IT transformation, product simplification and process re-design. Greet, with 10 years for Business process management experience, is responsible for the from ‘lead to service activation’ process transformation

As a Senior Design Engineer IV with a primary focus on value-added voice service development, Brett provides architectural recommendations and guidance for Cox Digital Telephony and Cox Wireless. Brett is also actively investigating migration strategies for Cox Digital Telephony and new service delivery frameworks for Cox's converged services strategy. Brett's communications career began with Nortel in 2000 in their Global Services division as a team member and team leader working in Europe, Asia, and South America performing AIN system installations, commissioning, upgrades, conversions and reconfigurations. Afterwards, he moved into the area of data deployment and integration, deploying Mobile Positioning Centers for T-Mobile, Nextel-Motorola (now Sprint), and Cingular (now AT&T). In addition to MPC deployments Brett also performed Verification Office and Drive Testing support at T-Mobile and Nextel-Motorola. Following the completion of the MPC roll-outs within the US mobile market, Brett began focusing on the Nortel Succession System network deployments and Nortel DMS to CS2K carrier migrations. In 2005, Cox hired him as their Nortel SME and Unified Communications Engineer.