[Open Quote]Successful CSPs are focusing on how they can turn the current economic malaise to their advantage. Playing it safe by just cutting costs will miss today and tomorrow’s opportunities. Winners will combine fiscal caution with focused aggression along a strategic path.[Close Quote]
– Martin Creaner, president and COO, TM Forum
Insights Business Intelligence Report
"Winning in a Shrinking World: Seizing the Opportunities"



This report is available only to members.  Learn more about TM Forum Membership here.

TM Forum Business Benchmarking with its participation base of over 130 CSPs worldwide and Analysys Mason have collaborated to bring you this 2009 Summer Industry Update Report.

This Insights Business Intelligence Report indicates that Communications Service Providers (CSPs) implemented cost reduction measures early and are now producing positive revenue growth. Total revenue growth ranges from slightly negative to double-digit positive depending on market and region, with Developing and Emerging Markets outperforming the Developed Markets.

TM Forum’s new business intelligence report analyzes revenue growth by region and steps to assure successful completion of transformation initiatives. It combines Analysys Mason's 2008 through 2012 revenue growth expectations with TM Forum's Q1 2009 year-to-year performance data.

The analysis concludes that the Developed Markets of North America, Western Europe, and Asia/Pacific have the softest performance. Some negative growth was seen for the recent 12-month period, but the majority of the Developed Market is delivering flat to low double-digit growth. On the other hand, Developing and Emerging Markets show stronger overall performance with total revenue growth averaging 10-20%.

The report concludes that:
  • The economic downturn is real
  • Cost reduction is a primary driver
  • Strategic initiatives continue
  • Hot services are still hot.
This one-of-a-kind document provides a business-level perspective on some of the challenges facing CSPs as they pursue a range of strategies in a more challenging economic climate.



This report is available only to members.  Learn more about TM Forum Membership here.

This Insights Business Intelligence Report was published in Summer 2009