In 2009 Management World will be structured into five separate summits each providing unique insights. The five summits are:
The Digital Media Value Chain Summit
The mobile, fixed line, cable, advertising and media/ entertainment industries are creating and defining a totally new digital marketplace. It’s a marketplace that requires a new value chain, new roles and new business models; but who will play what role and how to be profitable from these new services are still the hot topics. This summit will examine the creation, delivery, management & monetization issues for delivering new world digital media services across the entire value chain from creation to consumption. Learn More
Business Transformation Summit
In today’s volatile and changing economic climate it is all about reducing costs, finding new business and keeping your customers happy. Executives of leading mobile, fixed line, cable, advertising and media/ entertainment companies must drive constant change and improvement through continuous transformation of business. This summit will investigate outsourcing and managed services as well as next generation transformation; what we have learned and what is next in the migration to next generation all IP networks through highly interactive & collaborative case-study sessions. Cloud computing and cloud storage will be discussed as will the role of regulation and how we can eliminate risk through change management and business process models. Learn More
Technology Transformation Summit
Technology is playing an important role in transforming the entire value chain. The practical lessons learned from existing implementations are influencing new technology and new architectures within the industry today. This summit will focus on industry standards and frameworks along with new technologies and architectures that complement and underpin NGOSS developments and how they are helping to deliver new services to market quickly and accurately. Learn More
Charging & Revenue Management Summit
Charging for services is how companies make money. New content-rich services need to be charged quickly and accurately as speed to market will be paramount in a lower margin competitive marketplace. This summit will examine personalized revenue models, online charging, revenue assurance best practice, combating fraud, benchmarking and performance KPIs. New and different charging models which enable revenue to be collected in a multitude of ways will also be reviewed. Learn More
Customer Experience Summit
The future of customer experience resides in the ability to offer a personalized and compelling service. There is a unique opportunity for customer data to be used wisely and enable all the players within the value chain to offer quality, timeliness and relevance in all the services they offer. Insight into your end customer’s needs and requirements is essential to target and market effectively and accurately. Understanding the entire customer engagement cycle is imperative to ensuring high-service quality, exceeding your customer’s expectations and creating long term loyalty. Learn More
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| Training | Management World 2009 provides many introductory and intermediate training courses led by industry experts.
View the full programme of training courses. |
| Networking Opportunities | Through many organised networking opportunities Management World provides the environment and opportunities for the information, communication and entertainment industries to meet, share ideas and form new partnerships.
Click here to read the list of networking opportunities |
| Sponsorship Opportunities | | Increase your visibility at Management World 2009 with a expo and sponsorship package designed to meet your promotional goals. Many sponsors already confirmed... contact Apostolos Kallis. | | |