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TM Forum Excellence Awards 2010 Winners Announced

Amdocs, BT, Huawei and STC scoop this year’s prestigious TM Forum Excellence Awards

Nice, France, May 18, 2010 - Amdocs, BT, Huawei and STC (Saudi Telecom) have scooped this year’s prestigious Excellence Awards 2010, it was announced today. Having attracted a record number of entries from leading communications service providers, suppliers and systems integrators across four award categories, the winners were chosen by a combination of a judging panel of impartial industry experts and an open member vote.

The results were announced to a record audience of more than 3,000 senior executives from the communications and enterprise sectors at the Forum’s flagship Management World 2010 conference in Nice – Amdocs winning the Leaderships Award, Huawei the Solution Excellence Award, STC (Saudi Telecom) the Operational Excellence Award and BT winning the Innovation Award.

According to Nik Willetts, Chief Marketing Officer for TM Forum, “Competition for the Forum’s prestigious awards is always fierce, but the record number and diversity of the nominations from the outset meant that this year it was stronger than ever. The sheer volume and the quality of the entries is a true testament to the Awards and the value the industry places on them. Our sincere congratulations to all of this year’s winners.”

At the same time it was announced that Phil Dance, CIO of BT, Johanne Mayer, Director of Communications for Alcatel-Lucent’s System and Application Integration (SAI) practice, and John Wilmes, Chief Technical Architect - Communications Sector, Progress Software, have been made Distinguished Fellows of the TM Forum.

Martin Creaner, president, TM Forum commented “Only a few Distinguished Fellows awards have been given out over the 22 year history of the TM Forum, and it takes exceptional contributions like those from Phil, Johanne and John over an extended period of time to merit one. The work of our distinguished fellows, the TM Forum and the greater industry can continue to progress to meet the challenges that technology, customers and the market continue to throw at communications service providers today.”

Quotes from the Winners:

Leadership Award WINNER:                       Amdocs

“Receiving recognition from the TM Forum underscores Amdocs’ ongoing dedication to the development of standards and best practices to support service providers’ successful journey to offer new services, content and applications,” said Dana Porter, vice president of marketing for Amdocs. “Amdocs is committed to TM Forum standards and they are an integral part of the Amdocs CES product portfolio.  We’ll continue to take a leadership role within the TM Forum to create and drive these standards to help service providers enhance business performance and operations, launch new products quickly and personalize the customer experience.” Dana Porter, Head of Global Marketing, Amdocs

Solution Excellence Award WINNER:                                     Huawei

"This is the recognition of our market leadership and innovation ability. Huawei BSS enables operators to save costs, improve efficiency, and optimize business processes, achieving sustainable business success through smart operation and efficient support.” Dr. Che Haiping, VP & CTO of  Software, Huawei.

Operational Excellence Award WINNER:              STC (Saudi Telecom)

"We are extremely happy to receive this distinguished award. We would like to thank the TM Forum for this. We would also like to thank IBM for standing by our side in this journey."  Maziad al Harbi, General Manager, Network Systems and Solutions, STC.

Innovation Award WINNER: BT (Semantic Toolset)

“Delivering successful complex transformations fast and cost-effectively is instrumental for CSP growth in a recessionary market. Focusing on the planning phase of a Change program, our innovation releases major value by delivering operational excellence faster and cheaper. Our toolset maximizes ROI and reduces migration risk by tracking complex element dependencies, analyzing “what-if” scenarios, helping decision-making with full knowledge of customer impact and avoiding conflicts and inefficiencies by harmoniously/optimally planning parallel migration activities. So by delivering multi-million transformations right-first-time, faster and with significant cost savings, CSPs improve margins and focus earlier their newly-transformed operations on core revenue-generating activities.” Nektarios Georgalas, Corporate ICT Principal Researcher, BT


·         Learn more about TM Forum’s Excellence Awards 2010.

·         Management World 2010, keynote and speaker details, as well as information surrounding  training courses available
at the event are available at /mw2010

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Press and analysts are invited to contact Geoff Devlin to apply for free press access to the event if appropriate


TM Forum; Management World 2010; Excellence Awards; Nik Willetts; AMDOCS Inc; Saudi Telecom; Huawei Technologies Co., Ltd; BT;

About TM Forum:

Enabling the Digital Services Revolution

With more than 700 corporate members in 195 countries, TM Forum is the world’s leading industry association focused on enabling best-in-class IT for service providers in the communications, media and cloud service markets. The Forum provides business-critical industry standards and expertise to enable the creation, delivery and monetization of digital services. 

TM Forum brings together the world’s largest communications, technology and media companies, providing  an innovative, industry-leading  approach to collaborative R&D, along with wide range of support services including benchmarking, training and certification. The Forum produces the renowned international Management World conference series, as well as thought-leading industry research and publications.

Press Contacts:

TM Forum
Geoff Devlin

PR Director
+44 (0)7894 300 280

United States Media Contact

March Communications

Nate Hubbell
+1 617 960 9875