TM Forum's Collaboration Program is a "Virtual Research and Development Consortium"
made up of TM Forum members for a growing array of industries, including communications
- telco, wireless, cable and Internet; cloud; defense; content; and information
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Insights Research: Multi-cloud migration: How operators can still seize the day April 2013
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Keith Willetts, Chairman firstname.lastname@example.org
Willetts is recognized as one of the world’s leading authorities on
communications management. As co-founder and Chairman of the Board of
Directors of the TM Forum, he has been the driving force behind its
continuous evolution. Currently Managing Partner at Mandarin Associates
Ltd. in the UK, he consults with companies on a wide variety of business
development issues. He previously held executive positions at BT and
TCSI. A regular presenter and writer, he co-authored the highly
influential book, “The Lean Communications Provider” and recently released a second book, "Unzipping the Digital World." His achievements
have been internationally recognized, being honored twice in the
Communications Week “Top 25” awards for industry visionaries, the
British Computer Society award and the BT Gold Medal.
Areas of expertise TM Forum - Industry business issues - Management of information, communications and entertainment services - Industry visionary - Market trends and predictions
Aileen Hurley Smith, Organizational Transformation / Member of Sr. Leadership Team email@example.com
Craig Bachmann, Director of Cable, Utility & eHealthcare Programs firstname.lastname@example.org
Christy Coffey, Head of Defense Market Support Center email@example.com
Steve Cotton, Director of Business Assurance Programs firstname.lastname@example.org
Tony Poulos, Market Strategist email@example.com
Robert Rich, Managing Director, TM Forum Insights Research firstname.lastname@example.org
Robert J. (Rob) Rich is Managing Director of the TM Forum's Transformation Research Center, and TM Forum Insights Group, the Forum's market research arm. In this position, he is responsible for all facets of the TRC and Insights, and is a regular contributor to the Research portfolio.
Rob Rich has more than 15 years experience in market research and consulting, including 2 years as an independent consultant, 11 years as Executive Vice President of Communications & Networking Research & Consulting for the Yankee Group, and 2 years as Director of Communications Equipment and Services at Dataquest, a research firm subsequently acquired by Gartner Group. In each role, he was responsible for research and consulting on both fixed and wireless network services, equipment, and software for service providers, technology suppliers, and investors. He has also managed research groups covering enterprise networking and enterprise IT applications.
Prior to joining Dataquest, Rob Rich spent 17 years in the computer/networking industry, where he held management positions in communications, professional services, software engineering and information technology strategy. He also served as CIO for a mid-sized retail firm, and divisional systems and programming director for a very large financial services firm.
Rob Rich has extensive knowledge of various aspects of telecommunications. He is a former member of the Advisory Board for the TM Forum, a contributor to industry publications, a frequent speaker at industry conferences, and has served as an expert witness in industry litigation. Rob Rich holds a B.A. in mathematics, and has completed executive programs at the Sloan School, Massachusetts Institute of Technology and INSEAD in Fontainebleau, France.
Rebecca Sendel is the Director of Collaboration Product Management for the TM Forum. Rebecca has worked in the communications industry for over 20 years focusing on operational and business support systems for the majority of her career. For the last 10 years, she has held leadership positions in product management and marketing at TM Forum. Prior to the TM Forum she was with software supplier, Astracon, and spent nine years with Motorola’s wireless infrastructure division. Rebecca holds a BS in Electrical Engineering from Lehigh University and an MBA from Northwestern University’s Kellogg Graduate School of Management.
Areas of expertise
TM Forum – management of communications and information services – TM Forum best practices and standards – Frameworx