Solution and Process Frameworks

Through a collection of documentation, models and code, frameworks provide a comprehensive "toolkit" for managing the business and functional areas of an enterprise. By clearly defining horizontal (i.e., by customer, service, or resource), and vertical (i.e., fulfillment, assurance and billing) planes, solution frameworks serve as a map to ensure that all critical processes and functions are addressed.
Applications Framework
As the next generation of digital services pushes enterprises to collaborate with more partners and greater numbers of systems, the ability to identify functional gaps becomes critical to purchasing and integration decisions. With the Applications Framework, organizations get a standardized model for grouping function and data into recognizable applications or services.
Business Process Framework
The TM Forum’s Business Process Framework (eTOM) is known around the world for the common vocabulary it establishes for both business and functional processes. By mapping processes in language that all facets of an organization understand, the Framework enables a business-driven approach to managing enterprise processes, and helps to identify and prioritize which operational areas are most critical to business objectives.
Information Framework
Without standardized information models, data may require extensive transformation each time it passes among applications requiring costly, customized integration across multiple system interfaces. The TM Forum’s Information Framework (SID) addresses this challenge by embodying an extensive, flexible, and widely proven model that defines business concepts, their characteristics and relationships, all described in an implementation independent manner.
Integration Framework
The Integration Framework, one of TM Forum’s Solution Frameworks, improves all dimensions of the enterprise, such as business processes, management data/information, applications, and integration/transformation methodology.
Interfaces
In today’s environment where services change rapidly, customers change profiles often, networks evolve quickly, new charging schemes are defined regularly, and new partners join the value chain as never before, systems need to be dynamic, and as a result demand well understood integration points among applications.  Open, flexible interfaces are critical to connecting the multitude of support systems, multi-technology networks, and data that exist in this IT/management environment.
Solution Frameworks
TM Forum’s Solution Frameworks are the widely adopted set of standards and best practices for transforming your business and operations.  Using the Solutions Frameworks will deliver a many times over return on investment through application to business and technical challenges, such as rapidly driving down operational costs through business process optimization; streamlining software development by enbling reuse and risk reduction; and reducing full lifecycle systems costs through interface standardization.