This document contains the TM Forum’s technical overview of revenue assurance. The original technical overview was written in 2004 and broke new ground by being the first cross-industry collaboration to achieve a consensus definition of the purpose and reasons for revenue assurance. This version contains a number of significant updates that reflect the evolution in the subject that has taken place since. This overview explains what revenue assurance is, its scope and the reasons why it is needed. The TM Forum has also produced a companion publication, the GB941 Guidebook. The GB941 guidebook gives practical advice on how to tackle the challenges of revenue assurance. This publication retains a strict focus on the reasons why revenue assurance is needed.
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