| Date: Sunday, January 23, 2011
Time: 9:30am
Location: The Carlton - Tel Aviv
10 Eliezer Peri Street, Tel Aviv
Room: Azure Room
The Tel Aviv Regional Spotlight focuses on collaboration, education and transformation in the region.
| Agenda | 9.30 Coffee and Registration
10.20 Introduction to TM Forum
Neil Heyes, Membership Development, TM Forum
Hear about the latest industry developments facing service providers and suppliers across the world , how best to maintain flexibility and agility to deal with the current situation. Also find out more about the role TM Forum plays in assisting with your critical business transformation. This presentation provides an introduction to the TM Forum, an assessment of the issues facing our members, our value proposition, and how to take advantage of it.
It will provide an overview of the challenges and opportunities facing the communications industry and an introduction to the TM Forum Frameworx standard that is being adopted globally to address these challenges and take advantage of the opportunities.
11.00 IT Portfolio Rationalization using eTOM
Ran Harpaz, Vice-President of Technology, 013Netvision
This presentation will outline how 013Netvision leveraged TM Forum's Business Process Framework (eTOM) to conduct a thorough analysis of its OSS/BSS applications and process portfolio, identified key areas of needed improvement, and created a 3-year plan to re-architecture its technology infrastructure towards a leaner and more streamlined portfolio
11.30 Coffee break
12.00 Using NGOSS for IT Transformation
Asaf Blagodatny, Enterprise Architect Department Manager, Orange - IT Applications landscape mapping
- Operational & business inefficiency spotting
- Target architecture planning
- Vendors evaluation
12.30 Improving RA performance and maturity through TM Forum Benchmarking
Sharon Friedman, Head of Revenue Assurance Department, Bezeq International
• Evaluating Billing performance with TM Forum benchmark.
• Building a Maturity Roadmap according to TM Forum RA guidelines and repeated TM Forum Benchmarks.
• Applying a new R.A.C.I model to Revenue Assurance.
• Applying a Risk Methodology to Revenue Assurance as a first step to apply the new. RTM Forum Risk Based Coverage model
1.00 Lunch
2.15 Using eTOM as a blue print for BCP
Hezi Rosenberg, Head of Business Analysis Department, Orange
The first step in creating a BCP is “knowing your business processes”. Only then, one can prioritize and rank the processes the organization should keep 'live' in the case of crisis.
The traditional technical DRP approach relies on planning and implementing a DR solution for the critical platforms in the organization. But platforms are only enablers of the business processes, and in order to decide where to put one’s money, one should first identify the BP, understand what platforms, premises and people are essential for supporting this BP and keeping it 'live'.
Partner communications has used the eTOM framework as its basic blue print for mapping and ranking its BP’s, in a bottom-up & top-down approach, where could see and understand the whole organizational process map & approve the BCP scope. The same map was later the basis for creating the list of relevant DR procedures, updating the contracts with critical suppliers and applying needed regulation on critical personnel.
2.45 Interactive Workshop: The future role of Service Providers in Israel's competitive telecoms market
Chaired by Neil Heyes, Membership Development, TM Forum:
This session has been specifically designed so you can actively engage in discussions of key issues affecting the Israeli telecoms and communication industry. Israel has a very dynamic and competitive telecoms market. How will service providers need to adapt to thrive in this market? What will be the impact for their vendors?
Panellists include: Sharon Friedman, Head of Revenue Assurance Department, Bezeq International and Asaf Blagodatny, Enterprise Architect Department Manager, Orange and Michal Harris, Marketing Director, Amdocs
3.45 Closing comments from chair
4.00 End of Spotlight
| If you have any questions or would like more information please contact Neil Heyes. | | Key Sponsor |
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