Knowledge Certification:
Business Process Framework (eTOM) Exam: Monday, March 2nd from 6pm-7pm
Information Framework (SID) Exam: Tuesday, March 3rd from 6pm-7pm
Course levels
To assist delegates in choosing the right course for them we have introduced the following course categorization.
| Introductory courses | Intermediate courses |
| These are broadly based courses that provide the delegate with an overiew of a technology or topic. The attendee will leave the course with a good understanding of the area and its relevance to their business. | While there are no subject matter knowledge pre-requisites for most introductory courses, Intermediate courses assume that the attendee is broadly familiar with the topic and is now seeking ideas for deployment within their organisation. They present a finer level of detail than found in the introductory courses. |