Training sessions took place on Monday & Tuesday, May 4th & 5th and Friday, May 8th.
Knowledge Certification:
Business Process Framework (eTOM) Exam: Thursday, May 7th from 7:30am-8:30am
Information Framework (SID) Exam: Friday, May 8th from 7:30am-8:30am
Click on the course titles to open a detailed description of each in a new window.
Course levels
| Introductory courses | Intermediate courses |
| These are broadly based courses that provide the delegate with an overview of a technology or topic. The attendee will leave the course with a good understanding of the area and its relevance to their business. | While there are no subject matter knowledge pre-requisites for most introductory courses, Intermediate courses assume that the attendee is broadly familiar with the topic and is now seeking ideas for deployment within their organization. They present a finer level of detail than found in the introductory courses. |
Suggested Training Tracks
To assist in your decision of which courses to take and when, we have defined the following tracks based around specific topics of interest. You are not required to take all courses in a track, but taking the courses in the order shown will help in gaining the maximum benefit from TM Forum Training at the event.
| Track | Courses | Intended audience |
| Solution Frameworks Primer | | All levels of staff who require an introduction to the Solution Frameworks to help make the best use of the event - three main cornerstones covered in detail |
| Certification Preparation | | Those needing the foundation courses for the Business Process Framework (eTOM) and Information Framework (SID) Knowledge Certification exams |
Business Process
Deep Dive
| | Architects, technical staff and business process modelers -- maximize your eTOM learning with this selection |
| Information Modeling Deep Dive | | Architects and information modelers -- this combination takes you right down into using the SID in real work |
| Implementer's Choice | Any of the following:
| For those who already know the basics these courses will provide practical steps to deployment |
| Next Generation Networks | | For those embarking on NGN and SDF definition and deployment these courses provide you with an operator-centric perspective on architectures and solutions |
| Billing | | Anyone involved in various levels of billing systems |