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Management World Africa 2010


 Training sessions will take place on Monday, February 22nd and Tuesday, February 23rd

Exams:
Business Process Framework (eTOM) Knowledge Certification exam (Monday, 6:00pm-7:00pm)

Click on the course titles to open a detailed description of each in a new window.Course FAQs

Management World Africa 2010 Training Courses
Monday February 22, 2010
9:00 - 12:30
Monday, February 22, 2010
1:30 - 5:00
Tuesday February 23, 2010
9:00 - 12:30
Tuesday February 23, 2010
1:30 - 5:00

Business Process Framework (eTOM) Distilled

Business Process Framework (eTOM) Implementer's Workshop

Course levels
To assist delegates in choosing the right course for them we have introduced the following course categorisation.

Introductory courses Intermediate courses
These are broadly based courses that provide the delegate with an overiew of a technology or topic. The attendee will leave the course with a good understanding of the area and its relevance to their business. While there are no subject matter knowledge pre-requisites for most introductory courses, Intermediate courses assume that the attendee is broadly familiar with the topic and is now seeking ideas for deployment within their organisation. They present a finer level of detail than found in the introductory courses.