Come to TM Forum training to learn: - The various ways that the Business Process Framework can be used
- How to map an organization's process to the Framework
- How to scope a project by using the Framework
Service Providers: - Provide practical, hands-on instruction on scoping and applying Business Process Framework principles to solve business problems
- Develop your teams ability to identify day-to-day improvements in business operations
- Identify how to deploy business improvement projects more effectively across the organization
Suppliers: - Understand how your product can complement your customer’s business process requirements.
- Show how your product can provide solutions that directly meet your customer’s needs.
- Identify how to deploy business improvement projects more effectively across the organization.
- Improve the Business interaction with your customers
Career Certification
This course is on the following certification paths:
Who should attend?
This intermediate course is suitable for:
- Business managers, enterprise solution architects, process practitioners (managers, developers, and implementers), and solution providers
What will you learn?
Upon completion, you will be able to:
- Understand how to transition to a Business Process Framework based enterprise
- Understand the importance of an implementation plan containing immediate, short term, and long term uses of the framework
- Map current process models to the framework
- Extend the framework to meet enterprise specific requirements
- Understand the many uses of the Business Process Framework in addition to its use as a process framework
Agenda
Business Process Framework Review
- A quick review of the Business Process Framework together with pre-workshop exercises
- Understand current Business Process Frameworx Development work
Implementing the Framework
- How the Framework can be implemented into an organization together with case studies and exercises
Extending the Framework
- Decomposition and flow guidelines together with exercises on how to extend the framework for your Business.
Using the Framework
- Examples of the many uses to which the Business Process Framework can be put together with exercises and examples
Prerequisites
As with all official TM Forum courses, certificates of achievement will be issued. Click here for a list of Instructors.