This course is now available online. For the online version, description and registration, please click here and take it at your desk, at your convenience.
To register multiple team members or bring this course to your location, contact education@tmforum.org.
Frameworx is the Industry’s only true standard for development and deployment of Operations/Business Support Systems that are flexible, easy to integrate and manage throughout their lifecycle.
This course provides an overview of Frameworx and key components: Business Process Framework (eTOM), Information Framework (SID), Integration Framework (TM Forum Interfaces and Business Services) and Application Framework (TAM).
Come to TM Forum training to learn: - What is Frameworx?
- When to use it
- How to use it
- How it helps your business
Service Providers: - Learn about the suite of standards already adopted by 90% of the world’s largest service providers
- Build a fundamental Frameworx knowledge base across your organization
- Understand how Frameworx can help your business operate more efficiently
- Adopt a consistent approach to managing your business
Suppliers: - Engage better with your customers by understanding their business processes
- Learn about the suite of standards already adopted by 90% of the world’s largest service providers
- Help your sales and marketing teams speak the same language as your customers
- Start your staff on the route to career certification
Career Certification
This course is on the following certification paths:
Who should attend?
This introductory course is suitable for:
- Technical staff as foundation course before taking further training
- Sales and Marketing staff to understand the benefits Frameworx brings to your products
- Managers who want to understand Frameworx principles to incorporate into projects
- Anyone involved in procurement requests or responses who will see the benefits of applying Frameworx principles to these documents
What will you learn?
Upon completion, you will be able to:
Identify all the components of Frameworx and the relationship between them
- Understand basic concepts of Business Process Framework (eTOM),the Information Framework (SID) the Application Framework (TAM) and Integration Framework, and their relationships
- Understand how Frameworx can be used
Agenda
- TM Forum and Frameworx overview
- Core elements
- Methodology and lifecycle
Prerequisites
None
As with all official TM Forum courses, certificates of achievement will be issued. Click here for a list of Instructors.