| | Who should attend? | Why should I attend? | What will I take away? |
| Frameworx - A Business Perspective | Stake holders for transformation concerned with methodology and business case -- both Service Providers and Suppliers | Learn from the experience of others and understand how real savings have been achieved | Experiences embedded into Frameworx enables managed-risk, successful avenues for business transformation and a methodology to outline business cases customized per situation |
| Frameworx Interfaces Distilled | Enterprise solution architects, application developers, application integrators, and solution providers. | Get an overview of each of several sets of TM Forum APIs - OSS/J Java, XML, Web Service, MTNM Corba - along with guidelines on choosing the most appropriate | Attendees will be able to understand the functionality offered by these APIs and the differences between them |
| Managing Outsourcing | Senior Managers and Executives considering outsourcing or already embarked on sourcing programs that are not delivering the expected value leaving them to wonder what options are available | This is a combination of presentation and workshop allowing honest and confidential discussion surrounding managed services issues, trends, risks and models to meet existing and foreseen requirements | Charting a structured methodology to evaluate outsourcing decisions and implementation with a wholesome approach that addresses risks and feeds actual market awareness for better informed decision makers |
| OSS Design Patterns | Application or solution architects and implementers, development managers and network managers | This course complements the Information Framework (SID) courses and provides an in-depth study of how Design Patterns can be used to develop interfaces to OSS applications | The ability to recognize situations for the appropriate use of OSS Design Patterns, understand the systems architecture development process, and identify non‐functional criteria for profile selection |
| Using Frameworx in RFx creation and Assessment | Anyone involved in the procurement process and tasked with the creation of or responding to an RFx document and looking to make this exercise simpler and more cost effective | Good preparation is key to project success, and excessive delays in vendor selection or selecting the wrong solution can be very costly. Scoping the project correctly, identifying the key actors and preparation of a clear easily understood RFx can all help to make the procurement process as efficient and effective as possible. | A systematic methodology for the creation of an RFx document together with an understanding of the issues facing those tasked with both creating and responding to the RFx |
| Information Framework (SID) Distilled | Anyone interested or involved in information modeling, wishing to enhance knowledge of TM Forum Frameworx in general or in using the Information Framework to model | To get a basic understanding of the Information Framework, what it is, how it is constructed and how it can be used and for a foundation for the advanced courses and Workshops | An enhanced knowledge of TM Forum Frameworx in general and in using the Information Framework to model
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| Information Framework (SID) Modeler's Workshop | Information architects, solution architects, and developers who have already completed the Distilled course | More and more organizations are using the Information Framework and expecting that individuals involved in any way with information models, from new development to integrating applications, are expected to be familiar with and to be able to effectively use the Framework. | Information Framework courses address the challenges of reducing time to market and cost of integrating applications as well as the introduction of new technologies and give attendees the tools and skills to be able to address these issues. |
| Business Process Framework (eTOM) Distilled | Recently, in addition to the perhaps more obvious candidates – architects, process analysts and other more “technical” disciplines – we have had attendees from HR, marketing, sales, procurement and customer relations along with managers, technicians, team leaders, and people with years of experience in the industry and others who are new to it all.
| TM Forum Frameworx has been developed as a result of thousands of man-hours, devoted across several years. Those involved reflect our membership with a range of backgrounds and skills from across the communications industry resulting in a set of standards that are tried and tested. Consequently anyone using these standards has all of that effort behind them, and there is no need to start any project from first principles. The first time that the Business Process Framework is used to address any project, the cost of the training in terms of time and money will instantly be recouped. | Business Transformation” is one of these terms that means different things to different people – from taking a step back and reviewing how a business is performing to looking at a single department or area of the business to see how it can be made more efficient, all the way through to repositioning of a business to make it more customer-focused. This course provides the tools and skills to address these challenges. Our instructors are experienced and knowledgeable and are happy to focus on any particular project the class finds interesting.
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| Business Process Framework (eTOM) Implementer's Workshop | Intermediate level course designed for those who have completed either the Frameworx Overview or Business Process Framework Distilled course or those with some knowledge of the subject; builds on the Distilled course by looking at the practical uses of the Framework | The best way to learn is in a “hands-on” environment and this course, through a series of exercises coupled with case studies and the real world experience of the trainer, provides just that. This is a valuable learning experience to anyone planning to use the Framework. | The knowledge and the confidence to begin to use the Framework right away. |