Authors: Serge Garcia, Iwan Gramatikoff and John Wilmes

Today's enterprises are increasingly faced with the need for business transformation: implementing a next-generation business model by improving business process effectiveness to attain strategic goals. But achieving next-generation status requires that enterprises do more than introduce a new IT and process architecture. As one of a series of books that describe how to adopt and apply the TM Forum solution frameworks (NGOSS), this is a practical tool that will guide enterprises to recognize and build their path to the next generation model.

Tie-ins: This book makes extensive use of the TM Forum Solution Frameworks in the context of a SOA methodology, and provides an up-to-date view of recent work by the Forum in Business Services (aka NGOSS Contracts) and Platforms to promote interoperability in the distributed value chain.