 Sponsored by  | Total Convergence: Delivering the Solution for Next Generation Convergent Services
|
Recorded: | Tuesday, March 16, 2010 11:00 EST | |
| Most of today’s communications service providers have business support systems that have evolved separately for their prepaid and postpaid customers. These systems run completely independently and yet carry out very similar functions. The approach is neither efficient nor cost-effective and makes it very difficult to implement new services quickly and consistently. Join us to find out how the Total Convergence Architecture (TCA), which is built upon the TM Forum Application Framework (TAM), provides a blueprint to clearly identify convergence challenges and quantify the benefits that can be achieved through implementation. |
| More |
| |
Sponsored by  | Every Byte Tells a Story: How understanding the mobile subscriber experience can improve your bottom line
|
Recorded: | Wednesday, March 10, 2010 11:00 EST | |
| Most wireless data network operators around the world are focusing in 2010 on improving the data subscriber experience, reducing costs, and providing additional value to their customers. The key to achieving those business objectives is to understand the mobile end-user experience... Join us to find out how to make sense of your data and how departments such as operations, sales and marketing, and contact centers use the information to both improve the subscriber experience and operational effectiveness. |
| More |
| |
Sponsored by  | Maintaining the Digital Home with Premium Technology Services
|
Recorded: | Thursday, March 04, 2010 10:00 EST | |
| Most consumers are not interested in becoming a ‘Home CIO’ and are instead seeking support from their Communications Service Provider to resolve their home technology issues. Typically, this assistance is not part of the CSP’s realm of services and is viewed as a cost driver. Join us to find out how to transform support of the digital home by providing the right tools, people, and processes while lowering costs, improving service, increasing sales and strengthening brand and customer loyalty. |
| More |
| |
Sponsored by  | Building Guaranteed Network Integrity Solutions: A Tier 1 Provider Case Study
|
Recorded: | Thursday, February 25, 2010 10:00 EST | |
| There is a growing need for network integrity in emerging LTE, Ethernet, and IMS networks. These next generation networks now involve an ecosystem of multivendor equipment with thousands of parameter settings. Lack of a standard process for auditing the settings has cost service providers millions of dollars in outages due to incorrectly configured parameters. Join us to hear a case study outlining these issues in a Tier1 IMS network. |
| More |
| |
 Sponsored by  | Un Mundo Conectado: Trazando el camino para los Proveedores de Servicios de Comunicaciones en América Latina en esta nueva era conectada
|
Recorded: | Wednesday, February 24, 2010 12:00 EST | |
| Más allá de la situación actual de triple o cuádruple play, en la próxima década, millones de millones de dispositivos estarán conectados a la red, posibilitando mucho más que simples comunicaciones. Se van a interconectar todo tipo de dispositivos como cámaras de fotos, PDAs, GPS, reproductores multimedia, tabletas lectoras de libros, iPads, incluso automóviles y otros aparatos que se convertirán en wireless.
Este nuevo mundo conectado presenta una enorme oportunidad para los proveedores de servicios de comunicaciones. |
| More |
| |
Sponsored by  | Evolution towards Service Quality Management: What is Required?
|
Recorded: | Thursday, February 18, 2010 10:00 EST | |
| In order to survive and thrive, operators today must focus on ensuring and measuring the quality of services delivered to their customers. Is the additional work for building these systems worth the extra expense? With many operators currently exchanging their performance management systems, an opportunity is created to address additional requirements and introduce a new class of analysis in the operator environment. |
| More |
| |
 Sponsored by  | TM Forum Compliance Certification Case Study: Huawei’s BSS Integration Framework
|
Recorded: | Thursday, February 11, 2010 09:00 EST | |
| If you are considering compliance certification for your company, this is your chance to gain a basic understanding of process in order to make the assessment easier. You will also come away from this Webinar with knowledge of the benefits that can be achieved by complying with the Frameworks. |
| More |
| |
Sponsored by  | “Digital Anywhere” - Enabling the Digital Lifestyle through seamless delivery of services to the digital consumer, anytime, anywhere, on any device
|
Recorded: | Monday, February 08, 2010 11:00 EST | |
| The concept of the ‘”digital consumer” is a promise...but the reality is that we’re not quite there yet. Broadband penetration is high and increasing rapidly and so are mobile connectivity and device availability. Join us to learn about the key business drivers and market challenges experienced by today’s operators, how digital home capabilities can help to gain a foothold in the digital homes market and achieve breakthrough growth, and more.
|
| More |
| |
Sponsored by  | Customer Experience on Your Network: How to See It and How to Manage It
|
Recorded: | Tuesday, February 02, 2010 10:00 EST | |
| Service providers are in a very competitive business. Taking steps to improve the operation of their network and services is an important factor in keeping their customers happy and reducing churn. Minimizing network and service problems is critical to ensuring a positive customer experience. Join us to explore the challenges of dealing with an increasingly complex network... |
| More |
| |
Sponsored by  | Prepaid Loyalty: Better Pricing, Richer Services
|
Recorded: | Thursday, January 28, 2010 10:00 EST | |
| With more and more income coming from prepaid customers, it makes sense to try to get them to come back again and again to your brand. Join us to find out how you can drive prepaid loyalty based on innovative targeted pricing combined with prepaid services that are actually equal to what can be used by post-paid customers. |
| More |
| |
|
Page: 1 of 5
1 2 3 4 5 |