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TM Forum Training

Suggested Courses

Get official TM Forum Training and Certification: In-depth courses delivered around the world by industry experts, along with Certification exams, give you the opportunity to accelerate your career and your projects with the latest on today’s hot topics and TM Forum standards and best practices.

Following are suggested courses to fit your needs and facilitate more in-depth learning.
Please contact education@tmforum.org with any questions about On-site or Upcoming Regional Training.

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Introductory Level Courses
High-Level Frameworx Technology
Intermediate Level Courses
Focus on Technology Implementation

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Which courses should you take?

Note: You are not required to take all of the courses listed in a sequence, and if you have already taken some, you may take the others separately to round out your knowledge in that subject. The following is to give you an idea of how the courses relate to one another.

Your Training Needs Ideal Course Sequence for You
I just need a high level overview of the key technologies.
I need to have an appreciation of the Business Process Framework and how it relates to Frameworx.
I need to know enough to use the Business Process Framework in my day to day role.
I need to have an appreciation of the Information Framework and how it relates to Frameworx.
I need to know enough to use the Information Framework in my day to day role.
I need to be able to go all the way to software development using Frameworx

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Your Role Right Arrow


Suggested Courses Down Arrow
Business Process Analyst

Modeler

Practitioner
Business Manager
(non-technical)
Software Developer

Architect

Solution Designer

Systems Integrator
Interconnect / Billing Manager

Finance Professional

Revenue Assurance / Billing Consultant
Operations Manager
Frameworx Overview
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Business Process Framework (eTOM) Distilled
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Information Framework (SID) Distilled    
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Applications Framework (TAM) Distilled    
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Business Process Framework (eTOM) Implementer’s Workshop
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Software Enabled Services Overview    
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Revenue Assurance Practitioner's Accreditation    
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Next Generation Billing & Charging Overview    
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Using the Information Framework (SID) for Application Integration    
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Information Framework (SID) Modeler’s Workshop    
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