Training and Webinars
Webinar Series
Next Webinar:
Revolutionizing Call Data Record Management at Verizon
Thursday, September 04, 2008 To help maximize quality of service, revenue recognition and profitability for the future, telecommunications companies must be able to store and analyze much more call detail data than they can today (months or years worth, not just days or weeks). This webinar will feature a breakthrough case study from Verizon explaining their decision to implement a new call detail record (CDR) data warehouse and the technology and approaches they have applied to create and maintain it.
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Upcoming Webinars:
End To End Approach to Service Quality and SLA Management
Thursday, October 09, 2008
Optimizing the Move to NextGen: Achieving the Required Business Insight and Flexibility Using PLM, Active Catalog and BPM
Thursday, October 16, 2008
Amdocs Sponsored Webinar
Thursday, October 23, 2008
Amdocs Sponsored Webinar
Thursday, October 30, 2008

On-site Training
In-person, on-site, customized training
Responding to strong demand from TM Forum Members for more and more NGOSS training, the TM Forum is offering training courses on Members' premises. We will work with you to determine which courses best meet your needs and then send the materials and the staff to get your organization up to speed.

Please contact education@tmforum.org today to find out more and arrange for TM Forum Training to come to you.
Links
White Papers

Certification Exams

Bookstore
Training Courses
'NGOSS Distilled', 'Business Process Framework (eTOM) Distilled', AND 'Information Framework (SID) Distilled' Tel Aviv, Israel
Sunday, September 07, 2008 - Tuesday, September 09, 2008
'NGOSS Distilled', 'Business Process Framework Distilled', 'Information Framework Distilled' AND 'Business Process Framework Implementer’s Workshop' Singapore
Sunday, September 07, 2008 - Thursday, September 11, 2008
'NGOSS Distilled', 'Business Process Framework (eTOM) Distilled' & 'Information Framework (SID) Distilled' Sofia, Bulgaria
Monday, September 15, 2008 - Wednesday, September 17, 2008
''Business Process Framework (eTOM) Distilled', AND 'Business Process Framework (eTOM) Implementer’s Workshop' London, England
Monday, September 22, 2008 - Wednesday, September 24, 2008
'NGOSS-styled SOA: Creating NGOSS-based Contracts' São Paulo, Brazil
Monday, September 29, 2008 - Wednesday, October 01, 2008
'NGOSS Distilled', 'Business Process Framework (eTOM) Distilled' AND 'Information Framework (SID) Distilled' Istanbul, Turkey
Monday, October 13, 2008 - Wednesday, October 15, 2008
Marco Referencial de Procesos del Negocio Destilado, Marco Referencial de Información Destilado, Taller de Implementación eTOM Madrid Spain
Tuesday, October 14, 2008 - Friday, October 17, 2008
'Business Process Framework (eTOM) Distilled', 'Information Framework (SID) Distilled' AND 'Business Process Framework (eTOM) Implementer’s Workshop' Dubai, UAE
Monday, October 20, 2008 - Thursday, October 23, 2008
Business Process Framework (eTOM) Distilled, Information Framework (SID) Distilled AND Information Framework (SID) Modeller’s Workshop Moscow, Russia
Tuesday, October 21, 2008 - Friday, October 24, 2008
'TM Forum Frameworks (NGOSS) Overview' and 'Information Framework (SID) Modeller's Workshop' Rotterdam, The Netherlands
Monday, November 03, 2008 - Friday, November 07, 2008
TM Forum Training Courses at Management World OrlandoThis link will take you to another website. TM Forum accepts no responsibility for content provided by other websites.
Sunday, November 16, 2008 - Thursday, November 20, 2008
'Business Process Framework (eTOM) Distilled', 'Business Process Framework Implementer's Workshop', 'Information Framework (SID) Modeller's Workshop' Sydney, Australia
Monday, December 01, 2008 - Friday, December 05, 2008