Course Description (Business Process Framework (eTOM) Implementer's Workshop):
The adoption of the TM Forum’s Business Process Framework (eTOM) continues to increase within the telecommunications industry. As a result, there is a need to provide advanced training in how it can be extended/modified for use by an organization and in its practical use. 

The Business Process Framework (eTOM) Implementer's Workshop provides students with practical guidance for implementing, using and extending the framework. Case studies depict how the framework is being used by organizations and exercises allow students to practice the competencies obtained during the workshop.

Intended for: 

Pre-requisites: Understanding of the Business Process Framework (eTOM), preferably attendance at a recent “eTOM Distilled”/"Business Process Framework (eTOM) Distilled" course.

Length: Two days

Highlights: This workshop, half of which is dedicated to student practice, offers guidance on developing a Business Process Framework (eTOM) implementation plan, providing a set of guidelines for extending the framework to customize it for an organization's use. It presents a series of examples for using the framework in addition to its use purely as a process framework.

Upon completion, delegates will be able to:

Agenda:

• Business Process Framework (eTOM) review;
• Implementing the Business Process Framework (eTOM);
• Using the Business Process Framework (eTOM);
• Extending the Business Process Framework (eTOM);
• Case studies and student exercises are contained throughout the workshop.

Course Description (TM Forum Information Model (SID) Modeler's Workshop):
The industry’s adoption of the TM Forum Information Model (SID) continues to increase. The TM Forum Information Model (SID) Modeler's Workshop offers attendees theory and practice on the use of the model. Included is how the model can be extended and implemented by applying modeling patterns and extension guidelines. See how TM Forum members are putting the model to use in their organizations. Learn practical guidelines on how to transform the TM Forum Information Model (SID) from an information model to a data model. Coupled with instructor facilitated exercises through which attendees can practice newly gained skills, this workshop enables attendees to effectively put the TM Forum Information Model (SID) to use within their own organizations.

Intended for: OSS/BSS professionals including: information architects, data base administrators, enterprise solution architects, application developers, and solution providers.

Pre-requisites:

• A general awareness of the TM Forum and its work;
• A intermediate understanding of the Unified Modeling Language (UML);
• A basic understanding of the TM Forum Information Model (SID).

Length: Two days

Technology being taught:

• Achieving NGOSS goals by using the TM Forum Information Model (SID);
• The application of the TM Forum Information Model (SID) modeling patterns and guidelines for extending and implementing the model;
• Opportunities for using the TM Forum Information Model (SID);
• Instructor facilitated exercises provide a student with real-world practice.

Upon completion, delegates will be able to:

• Describe how the TM Forum Information Model (SID) can be used to achieve NGOSS goals;
• Describe the TM Forum Information Model (SID) modeling patterns and how they can be used;
• Employ the guidelines when extending/implementing the TM Forum Information Model (SID);
• Transform the TM Forum Information Model (SID) from an information model to a data model;
• Identify opportunities for using the TM Forum Information Model (SID);
• Quantitatively justify the use of the TM Forum Information Model (SID).

Agenda:

• Quick NGOSS and TM Forum Information Model (SID) review;
• TM Forum Information Model (SID) modeling patterns and their application;
• Extending the TM Forum Information Model (SID);
• Transforming the TM Forum Information Model (SID) from information to data model;
• Case studies of practical uses of the TM Forum Information Model (SID) throughout the workshop;
• Instructor facilitated exercises.

As with all official TM Forum courses, certificates of achievement will be issued

For further information about this course, please contact George Greenlee, Training and Development Manager, TM Forum at + 353-21-488-8330 (ggreenlee@tmforum.org)

Instructor:

John P. Reilly John P. Reilly is member of the TM Forum’s technical staff and a master trainer for the TM Forum. Part of his technical staff responsibilities include facilitating the work of the Shared Information and Data (SID) model program as well as contributing to the NGOSS Knowledge Certification program. In November 2005 John was elevated to Distinguished Fellow* of the TM Forum in recognition of his contribution to the development of NGOSS and the SID. He is also the program lead for the OSS/J Community’s Core Business Entity Model project and a member of the OSS/J Product Team. John is a frequent speaker on telecommunications standards direction, project management, business modeling, and rapid software development techniques. He is the author and co-author of a number of books and articles on these subjects; including the ground-breaking book “NGOSS: Distilled”. John holds degrees in mathematics and systems engineering. * The TeleManagement Forum’s “Distinguished Fellow” Award recognizes individuals who have made valuable contributions to the TeleManagement Forum and the communications industry.