Sponsored by

With Guest Speaker from

 

Speakers:
Guy Maidan
OSS Marketing Manager, Amdocs

Mark Mortensen
Principal Analyst, Analysys Mason

The business segment is rapidly growing for service providers and expected to continue and grow in the next few years. As the residential market becomes more commoditized and ARPU declines, service providers are looking at significant growth opportunities in the business segment.

Join us as we discuss the trends in the small, medium business (SMB) and Enterprise market and the different OSS needs of these segments compared with the residential market. This webinar will help identify important selection criteria for business services and what service providers need to do to meet these requirements and win market share. We will cover:

• Enterprise and SMB market needs and trends
• The unique service fulfillment needs of businesses
• Enterprise services implementation case studies and implementations
• How to transform your Enterprise and SMB customer experience including:
  1. Creating dynamic and timely offerings and packages
  2. How OSS can support growth, verticalization and differentiation 
  3. Significantly improved service fulfillment automation and reliability

Register now to find out how to apply all of the above to gain competitive advantage, improved customer relationships and operational efficiency.

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