Speakers:
Anthony Amato
VP- Carrier Services & Solutions,
Aricent Group David Troll
VP & General Manager,
TOA Technologies – North America
Significant gains and efficiencies can be built by addressing the mobile workforce management issue using Cloud technologies. By using these approaches, companies can achieve:
~20-25% fewer technicians
~7% improvement in travel distance/time
~90-95% reduction in overtime
~50-65% improvement in idle time
~Increased customer satisfaction
Join us to learn why carriers need to adopt workforce management solutions to reduce OPEX and how telcos can leverage the cloud to better manage workers, vendors and the supply chains. Hear real world examples of cloud vs. traditional workforce management including:
- State of the union at telcos: Where does their money go?
- Emerging trends in field service and technology adoption/use
- Current business problems and their impact in workforce management
- What approaches can be explored?
Register now to learn best practices and new solutions for mobile workforce management
when preparing its network for LTE from a real case scenario and how to apply the lessons learned.