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Service Assurance Challenges in VoIP and Multimedia SIP-based Next-gen Networks
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Thursday, November 13, 2008
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Service providers today are deploying new technologies and want to monitor their networks and services from end-to-end. To do this, they require protocol-agnostic monitoring tools that can flexibly support new technologies – thus eliminating costly equipment replacements and related training.
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Increase Your Bottom Line with Network Intelligence Service Demand Forecasting
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Wednesday, November 12, 2008
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Attend this webinar highlighting network intelligence as an enabler for service improvements in mature network environments and the advantages (some surprising) gained through a service provider’s implementation of advanced inventory analytics. You will get a practical overview of how advanced network analytics can conserve both opex and capex while improving the experience of new and existing customers.
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Case Study: Agile Path to Service Management via the Semantic Interpretation of Existing OSS/BSS Data
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Thursday, November 06, 2008
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Within any communications provider aspiring to become a lean operator, there will inevitably be a legacy of existing OSS and BSS infrastructure which cannot be ignored or easily replaced. Service-centric operations can be achieved in a practical, non-disruptive and incremental transition using the data already held in these systems.
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Business First, Software Later? Learn how your software vendor fits in your BPM transformation
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Thursday, October 30, 2008
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Business Process Management (BPM) initiatives suffer from many inhibitors. Ignoring the influence of the human factor will guarantee a project failure. While the “Blue Sky” approach seems like the right way to stride, it can lead you to the “Dark Mountains” where business ideas are shattered by frightening IT costs. Driving your initiative from the business perspective is the proper approach but technology capabilities and inhibitors must be taken into consideration at early stages.
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