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Although average revenue per user (ARPU) has been declining, telecom providers are continuing to experience an explosion of new services and traffic. With cheap memory, unlimited connectivity and the move to 64-bit processing, providers are offering scores of diverse and attractive services to their customers.

But these innovative services and technologies are spawning a new set of operational challenges. The new services are themselves fueling exponential increases and “never before seen” complexity in transaction data. To best monetize these services and simultaneously maintain or improve their cost position, providers must find a way to manage massive amounts of service usage information much more efficiently. Failure to do so may result in the loss of key charging or provisioning data, which in turn causes revenue loss or competitive de-positioning, and ultimately, the inability to meet profit objectives.

It will also result in the following:

• ARPU is leveled off – customers will not pay any more per month for basic services.
• Service providers need to gain Next-Generation technology capability to have the ability to create and quickly launch new services to create new revenue streams.
• All providers have to scale to meet rapidly growing real-time and IP traffic volumes.
• Revenue per transaction is decreasing, and the number of charging events per transaction is increasing. Therefore, many more charging events must be processed while time costs must decrease to remain profitable.
• Siloed charging systems need to be consolidated to remain effective.
• Service aware charging becomes a critical capability for providers as they face competition from traditional and new market entrants such as online players.
• Current systems don’t scale effectively in this new business environment.

In this webinar, attendees will obtain unique insight into how some of the largest telecom companies in the world are addressing the challenges of time to market, customer acquisition and retention and improving cost performance. They will also gain perspective on how extreme transaction processing platform technologies can open up additional opportunities.

Learn how telecom will need to evolve as the industry experiences intense competitive pressures, and find out how leveraging key technologies can in fact open up new opportunities for telecommunications network and service providers.