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TM Forum Standards

To run your business with maximum agility and to deliver growth, you need to automate your core business operations with commercial off-the-shelf systems. TM Forum's Frameworx suite of standards and support services provide the blueprint for effective business operations, enabling you to take a service-oriented approach to your business.

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Wednesday, May 19th

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2010 Excellence

Award Winners Showcase Innovation, Real-World Solutions

On Tuesday morning here at Management World 2010 in Nice, the TM Forum 2010 Excellence Award winners were announced in front a diverse audience of attendees from all over the world. Read more about the categories and winners.
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Keynote Perspectives Highlights:

Keynote Perspectives: The Key to Operating an All-IP Network
Kicking off the keynote session this morning at Management World 2010 here in Nice was an insightful presentation by Mr. Liu Aili, Executive Vice President and Board Member of China Mobile Communications, the largest mobile provider in the world by customers with over 535 million subscribers.
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Keynote Perspectives: Delivering Managed Services
During the second half of this morning’s keynote session at Management World 2010 in Nice, the CEO of BT Wholesale, Sally Davis, looked at the need for the industry to make investments in order to grow revenue; to deliver exceptional customer experience; to cut costs and explore the new innovation and services of tomorrow.
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Click here to view the Management World 2010 Show Daily for real time news through-out the conference.

Conference Highlights

Defense Sets its Sights on Management World 2010

Cable Streams into Management World 2010

Everything New is New Again at the Growth through New Content and Innovative Services Summit

Driving Technology & Operational Excellence Summit Drives New Services

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Correction: DISA Nomination for 2010 Excellence Awards

Agenda at a Glance

8.00-9.00am Cable Networking Breakfast		9.00am-12.00pm Executive Program Roundtable - Managing the Customer Experience
9.00am-5:30pm Executive Appointment Service		9am-12.30pm Management World Conference Sessions
10.00am-7.00pm Management World Expo Open Forumville Open		12.30pm-2.00pm Attendee Lunch
12.45pm-1:45pm Middle Eastern Networking Lunch		2.00pm-5.00pm Executive Program Roundtable - Managing and Monetizing the 4G Environment
2.00pm-5.30pm Management World Conference Sessions		2.00pm-3:00pm Business Metrics Overview
4.30-6.00pm Cloud Services Initiative Meeting		6.00pm-7.00pm Management World Expo Cocktail Reception
6.00pm-7.00pm Cloud Services Initiatives Drinks Reception

Sponsored Article
Take a Bite out of the Capacity Crunch: Five Steps that Your OSS Can Take to Reduce the Risk of Your Fiber Deployment

By 2017, there will be a predicted 7 trillion networked devices. To support this connected world, where bandwidth-hungry devices and applications are connected anytime and anywhere, service providers will have no choice but to upgrade their networks to overcome the looming capacity crunch.

One of the most suitable technologies for providing broadband access in the connected world is fiber, which can easily deliver more than 1Gbps, compared to the lower than 50Mbps provided by copper-to-VDSL technology.
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Management World 2010

Wednesday May 19


What is Collaboration? TM Forum's Collaboration Program is a "Virtual Research and Development Consortium" made up of TM Forum members for a growing array of industries, including communications - telco, wireless, cable and Internet; cloud; defense; content; and information services. Collaboration Program What is Collaboration? Collaboration Program How can I participate? What can I participate in? How does Collaboration work? What are the benefits of participation? Catalyst Program Document Library Collaboration Community Collaboration Topics Transformation Business Analytics and Benchmarking Business Process Management Developing Service-Oriented Architecture Solutions Frameworx Core Core Frameworx Extensions Standardized Interfaces Cable Cloud Catalyst Demonstrations Defense Enabling & Managing Services Market Groups Resource Management Revenue Management & Customer Experience Security Universities Collaboration A-Z Application Framework (TAM) Asset Management Community Benchmarking Participant Community Benchmarking Public Community BtoB Business Process Framework Extensions Business Enablement Business Metrics and Scaffold Business Process Framework (eTOM) Cable - eTOM for Cable Cable - OSS/BSS Architecture for Cable Cable Business Intelligence Cable Initiative Catalog Management Catalyst Program Charging and Billing Cloud and New Services Initiative Cloud Billing Cloud Business Models and Services Initiative Cloud/Frameworx QSP Cloud Security & Risk Cloud Service Definitions Cloud SLA Management Concept to Market Customer Experience Data Analytics Data Migration Defense Initiative Developer Network Energy Smart Grid Enterprise Cloud Leadership Council (ECLC) Enterprise Risk Management Enterprise Security Management (eSec) Fault Management Harmonization Federated Service Level Management Frameworx Frameworx Architecture Steering Team (FAST) Fraud Management Information Framework (SID) Integration Program Integration Program/Interfaces Intelligent Device Management Inventory Management IPDR Next Gen IPsphere Lean Six Sigma MTOSI MTOSI GPON Activaction New Business Models Next Generation Wireless Wireline Ordering and Activation OSS/J Policy Based Management Resource Alarm Management Resource and Service Assurance -- Fault Management Resource and Service Assurance -- Performance Management Resource and Service Assurance -- Resource Management Resource and Service Management Revenue Assurance Revenue Management Initiative Security Management Service Level Agreement Management Service Management --IP Management Service Provider Cloud Requirements Service Provider Leadership Council (SPLC) SES (Software Enabled Services) Shared Interface Infrastructure Spectrum Management Wholesale Cost Management Workforce Management


TM Forum Standards To run your business with maximum agility and to deliver growth, you need to automate your core business operations with commercial off-the-shelf systems. TM Forum's Frameworx suite of standards and support services provide the blueprint for effective business operations, enabling you to take a service-oriented approach to your business. What is the value of standards? How can I participate in standards development? Frameworx Frameworx Overview Frameworx Quick Start Library Business Process Framework (eTOM) Information Framework (SID) Application Framework (TAM) Integration Framework Business Metrics Frameworx Implementation Support Frameworx Implementation Support Frameworx Conformance Certification Business Benchmarking Business Metrics Automation Certification Training & Certification Best Practices Procurement Revenue Assurance Service Level Agreement Management Software Enabled Services Management IPsphere Frameworx 12 Suite of standards that enable successful business transformation Latest Downloads Select the standard you would like to download. Application Framework (TAM) 12 Business Process Framework (eTOM) 12 Information Framework (SID) 12 Integration Framework 12 Revenue Assurance Solution Suite 3.6 Business Performance Measurement System (BPMS 5.7)


Conferences & Webinars View: Conferences Summits Action Week Excellence Awards Webcasts About TM Forum Events Past Events Speaker Resources Sponsorship Opportunities TM FORUM CONFERENCES Management World 2012 Dublin, Ireland May 21 - 24, 2012 Management World Americas 2012 Orlando, Florida December 4 - 6, 2012 SUMMITS TM Forum's Africa Summit Johannesburg, South Africa September 18 - 19, 2012 TM Forum's Customer Experience Management Summit Kuala Lumpur, Malaysia November 27 - 28, 2012 ACTION WEEK Baltimore, Maryland July 16 - 20, 2012


Training & Certification View: About TM Forum Training On-Site Training Online Training Upcoming Courses Course Information Certification TM Forum Trainers Making Training Count FAQs TM Forum Training Topics: Frameworx Revenue Assurance Customer Experience Cloud Training ONLINE TRAINING Frameworx Overview Online Our popular introductory Frameworx course has been redesigned and is now available when you are in English and in Spanish. We now offer a number of Cloud Online training courses, exams and a learning game! LEARN MORE ON-SITE TRAINING Bringing official TM Forum training courses led by industry experts to your office LEARN MORE


CERTIFICATION You can start your career certification in just a week. MORE DETAILS SUPPORT YOUR CASE TO ATTEND TRAINING Download this simple document to show your manager how your company will benefit when you attend TM Forum Training.


Research & Publications Latest Releases View: Perspectives 2012 Business Benchmarking Business Intelligence Quarterly Insights Research Reports Quick Insights Regional Insights Newsletters Case Studies White Papers Bookstore Think Tank Media Kits Browse all Publications Unzipping the Digital World May 2012 Business Intelligence Quarterly: Navigating the operational costs and challenges maze May 2012 Insights Research: Managed Services for OSS/BSS May 2012


About TM Forum About TM Forum Introduction to TM Forum Background Board of Directors Management Team Careers with TM Forum Industry Jobs Board Contact Us 中国的 Collaboration Collaboration Program How can I participate? What can I participate in? How does Collaboration Work? What are the benefits of participation? Project list Catalyst Program Publications Perspectives 2011 Business Benchmarking Business Intelligence Quarterly Insights Research Reports Quick Insights Newsletters Case Studies White Papers Bookstore Media Kits Conferences Management World 2012 TM Forum's Middle East Summit TM Forum's Latin America Summit Spotlights Training Webcasts Supported Events Membership Membership Membership Benefits How to Join Member List Marketing Solutions Center Contact Us Standards Frameworx Overview Business Process Framework (eTOM) Information Framework (SID) Application Framework (TAM) Integration Framework Business Metrics Frameworx Implementation Support Revenue Assurance SLA Management Software Enabled Services Management IPsphere Training About Training Upcoming Training Courses On-Site Training TM Forum Certification Executive Workshops Course Details Copyright © 1988-2012, TeleManagement Forum. All Rights Reserved Contact Us Careers with TM Forum News Room Privacy Policy Terms of Use Sitemap