| 10 Compelling Reasons to Attend:
| - Evaluate major revenue assurance strategies, and see how they are linked to TM Forum models and how they affect efficiency customer satisfaction from Zain's Revenue Assurance and Fraud Manager.
- Understand the impact of driving product innovation and maximizing customer experience through convergent billing and analytics from Etisalat-Egypt's CIO.
- Hear from QTEL's CIO as he discusses the strategies, approach and achievements in managing IT synergies.
- Benefit from hearing DU's Vice President present on the capacity of drivers for bandwidth in the Middle East and the importance of OSS/BSS and how they drive profitability and impact wholesales pricing, retail pricing and ARPU.
- Hear the mobile broadband story in the Arab world from QTEL's Divisional Manager Wireless Networks as he discusses the implications of ever growing content and applications.
- Benefit from hearing DU and VOSS discuss their case study about how MSPs can seamlessly transform to a hosted UC management platform to support the complex and costly requirement of UC.
- Understand where revenue assurance is heading with views from both a local operator and a non-operator from DU and Pricewaterhouse Coopers LLP.
- Hear from Head of Fault Management National NOC, Telkom SA and National Account Manager, EMC on how they collaborated for the upcoming World Cup 2010 to manage the connection of all the stadiums to the rest of the world.
- Discover new business models to increase profitability and maintain long term business success from a monetizing content panel that will include views from Vodafone's Director of Strategy, Ericsson's VP & NetCracker's VP of Strategy.
- Learn how to use TM Forum's eTOM to your best advantage and help leverage post merger integration from Deutsche Telekom AG's Head of Group Telco Excellence-Fulfillment and an eTOM & ITIL Expert.
|
| Key Takeaways | - Learn the practical lessons of the past as well as strategies for survival and profitability from a global audience
- Get hands-on advice about TM Forum Standards and Frameworks, its new deliverables and how they can help deliver rapid, high-quality communications solutions
- Enhance your customer experience to ensure loyalty and customer retention
- Case studies and guidance from existing ‘real world’ implementations
- Maximize revenue through best practice revenue management & charging
- Hear about the latest market trends and growth forecasts for the Middle East
- Meet your peers and quiz them about specific issues, challenges, difficulties and solutions.
| | | | Key Statistics from 2009 | | 
|
| |