By Monica Zlotogorski, Editor of TM Forum’s Inside Latin America and Vice Chair of TM Forum’s Latin America Advisory Board When my grandfatheremigrated from Europe to Latin America in the early 1930s, he had verylimited means to communicate with the family he left behind. It tookhim 30 years to reunite with his mother and sisters living in theUnited States. Two generations later, we are still a family ofimmigrants, but thanks to progress in technology, I have had thewonderful opportunity to be part...