Last May at Management World, there was lots of chatter about “the Cloud”---much of it unfocused, skeptical, sometimes confused as people speculated and argued about what “the Cloud really means.” By December’s Management Americas, some of the skepticism had dissipated, some of the confusion had abated, as more and more people had a clearer understanding of the business drivers behind the Cloud and a surprising number of people had already begun experiments with cloud-based services – both user and...