Blogs

Mondays are usually quiet news days but this week it’s definitely ‘bad news day’ with a number of stories highlighting security issues. You can never be sure that it’s because there are more security glitches happening these days or because we are being more open about them.The first was an announcement by European Commission (EC) following a phishing attack which allowed cyber criminals to steal account data, and perform a number of fraudulent transactions. Individual emails were sent to users of the ETS registries which...

Hi Joann, the opposite of the heading of your blog post is "A fool with a tool is still a fool" - and that is as true as what you pointed out in your post. I think the challenge of the developers and tooling group within the TMF is to find the right balance of driving standards and letting the development teams unfold their creative potential. Looking on state-of-the-art Agile development models, the tooling is changing to enable collaborate work of interdiscliplanary teams rather than supporting "analyze-design-build-test-deploy"...

What is EA? I promise a down to earth definition. We have all these plans for the CRM, data warehouse, portal, printing and floor maps, networks, manufacturing bands, buildings, locations... EA is supposed to integrate all plans or blueprints in a whole, the parts of which can be related. Not that we don’t have these designs, we do. But they are devised with different components, diagramming techniques, symbols, tools... A plan is typically useful only to a small community which has its own vocabulary, conventions...

A couple weeks ago, I blogged about CSPs launching new services by acquiring smaller companies that offer interfaces (APIs) for voice services, content, and advertising.  Interestingly last week, Apple turned the page of its story here again, announcing removal of restrictions for approved third-party apps to use the iPhone device-centric API for voice over 3G data access on the iPhone platform, at least with its network operator partner in the USA market (AT&T).  An article on the news is here. Looking at open...

In a story that almost mirrors the biblical tale a puny (in terms of size and muscle) Australian ISP has battled with, and beaten, the burly media and content rights holders of Hollywood and beyond. And the battle, played out in the Australian Supreme Court, could have massive repercussions worldwide.Presiding judge Justice Cowdroy cleared the ISP, iiNet of allegations that it had authorised subscribers to violate copyright laws and ordered the applicants, 34 rights owners represented by the Australian Federation Against...

For those interested, the article is available here... cedmagazine.com/Articles-OSS-BSS-Building-Perfect-Beast-020110.aspx

I agree with Stephen's comment -- Settlement is another area that's seriously affected by the new business models.  At TAW we had a discussion about completing the supplier/partner area of the SID, but this is just one part of the work that needs to be done.  I suspect that there are more fundamental questions to answer before we can define a data model. Subex is prepared to commit resources to this if we can get a critical mass of participants. --Ian

Hello again everyone, I'm just back from  Singapore, where, alongside our very busy event we ran two training courses, the Business Process Framework Overview and the Process Framework Workshop. True to form, these very popular courses were very well attended wiith over 20 students on each. As always, the class was composed of people from a range of backgrounds with a variety of experience and interests - Service Providers, ISVs, Consultants and so on,  but in Singapore I noticed again a trend that has...

What would you do if your nearly new, state of the art GSM HSPA nationwide network stopped running? And what would you do if a week after you still had no idea what caused it? When officials of Telecom New Zealand’s XT network find out they may be in serious demand worldwide as disaster management consultants. That is if they work out what actually happened.This is not a scenario you hear about very often these days. Of course, networks fail during time of national disaster as we saw in Haiti recently, but restoring them...

As William Shakespeare famously wrote – “that which we call a rose by any other name would smell as sweet.”  Truer words have never been spoken but it’s clear old Bill never tried to procure cloud services because in this market, names can be deceiving.  You might think you’re buying lavender but in reality you get stinkweed.This point kept coming back to me over and over last week while attending TM Forum’s Team Action Week in Lisbon.  Almost every topic we discussed – Service Level Metrics, Procurement Requirements and...