February 2010 - Enabling New Services

  • Blogging & twitter: sfleece_tmforum

    Well, today's blog is more of a personal nature. After severe resistance for many months, I’ve given Twitter along with the practice of tweeting a start. It’s a social and business phenomenon that cannot be ignored further by someone in my role. The business world has seriously embraced it as a headline grabbing marketing technique, with the side effect of leveling the playing field between those struggle with ADD (attention deficit disorder) and those who don’t. I posted my first few tweets...
  • Product design and operator business models

    Last week, we looked at the importance of software excellence in the rapid evolution of DNA that defines Service Providers today. This week, we touch on one other DNA quality linked closely to competitiveness. This DNA is part of the good ole Product Development process, and this other important DNA is Product Design. This design competency that is needed in today’s market environment is generally hard to find in typical telecom labs or enterprise architect skills. We’re talking about bubbling creativity...
  • Changing DNA code with more code

    As we converse with leaders of CSPs and network operators globally and then analyze Internet business models from likes of Google, Apple, and Amazon, it strikes me how the competencies and genetic code for our converging industries is changing for us in the communications industry. For a long time, communication network operator’s main assets have been its infrastructure resources and operating licenses (RF spectrum, cable franchises, etc.). The data-aligned infrastructures and operations are still...
  • Wrapping New Services with Advertising

    A couple weeks ago, I blogged about CSPs launching new services by acquiring smaller companies that offer interfaces (APIs) for voice services, content, and advertising. Interestingly last week, Apple turned the page of its story here again, announcing removal of restrictions for approved third-party apps to use the iPhone device-centric API for voice over 3G data access on the iPhone platform, at least with its network operator partner in the USA market (AT&T). An article on the news is here...

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