Whilst preaching to the choir can be quite reassuring, it is hardly world-changing. So I have spent many years using whatever platform available to convert non-believers in the CSP industry to embrace the concepts, practices and solutions of Enterprise Product Management. Along the way I have encountered my fair share of sceptics and, in some cases, complete disregard... ...but, those who know me know I am a hard person to ignore. So welcome one and all to the inaugural issue of my TM Forum blog...