The head of Nokia’s newly restructured Mobile Solutions unit started
in his new role last week and did what every self-respecting boss should
do - he wrote a blog. No ordinary blog, but one
Americans would call a ‘kick ass’ blog, presumably aimed at
rousing the troops and letting the market know he means business. Nokia
used to use PR agencies to disseminate startling news but
Anssi Vanjoki probably created much more interest by blogging it
instead.
Vanjoki is under no illusions about the size of the task ahead but
his emotive language seems a far cry from the conservatism displayed by
his predecessors. He wrote, “I am committed, perhaps even
obsessed, with getting Nokia back to being number one in high-end
devices. Achieving this will require performance and efforts over and
above the norm. This is a role I’ve personally been preparing for over
the last 20 years. We have all the assets — including R&D and
product development – at our disposal under one roof – to produce killer
smartphones and market-changing mobile computers.” The only thing
missing from the blog was a photo of Mr Vanjoki in a set of blue tights
and wearing a cape!
It will probably need more than Superman to get Nokia back on track
and able to successfully fend off disruptive competitors. When the ‘Black Swan’, disguised as the iPhone appeared, Nokia brushed it off as
an upstart playing in a grown-up world. It was merely an iPod that could
make calls but lacked all the sophistication that Nokia had developed
over twenty years. After seeing its success and the negative effect on
Nokia smartphone sales it responded by slapping Apple with a series of
patent infringement law suits, supposedly to slow it down.
Vanjoki also reiterated that Symbian and MeeGo would be key to his
strategy, with Symbian being its “platform of choice for Nokia
smartphones” and MeeGo powering the pocket computers of the future.
Well, I don’t know much about MeeGo but the name is catchy and ripe for sending
up, e.g. MeeGoWhere, but I do know about Symbian because I had invested
good money on some Symbian-based phones years back and remember that
they were not particularly fast or smart. I'm sure times have changed but the experience lingers. Nokia has been pushing the
Symbian barrow for years, even buying the OS outright, but it just never seems to
deliver the promise. Why does Anssi think that will now that he is in
charge? Does he know something hundreds of programmers don’t know?
Let’s face it, Apple and Android powered devices are way ahead and
the market is clearly telling Nokia that. It seems highly unlikely that
it can change that scenario in the short term. Can we expect more
futile and costly lawsuits as a result? I’m wondering why Nokia doesn’t concentrate on the high-growth areas
at the other end of the food chain. Nokia’s low-end phones are the
device of choice in almost every emerging market and owning a Nokia is
the equivalent of having a Mercedes-Benz (in car talk) in your hand. You’d think that
by producing in sheer volumes for these markets Nokia could get the
price right down and maintain a clear lead. However, that’s all changing
too.
A colleague from the Philippines recently showed up in Jakarta
carrying a ‘Made in China’, Cherry Mobile P1 handset that he acquired for
around US$20. It was very small, made of blue plastic, worked remarkably
well, looked to be disposable and he swore by it. “Tony”, he said,”I
can’t afford to lose any more iPhones but if I lose this little beauty,
who cares, I’ll just buy another!”
Emerging markets and this new ‘secondary’ market are where the
numbers are and I’m not sure that Nokia will retain that, let alone win
the top end smartphone sector. So, where will that leave Nokia and Mr
Vanjoki? The issues they face are not unique to Nokia. Just like every other sector of the telecommunications market, disruption rules, and the accepted norms are coming under increasing pressure. The mobile operators, long seen as the most effective distribution chain for mobile devices and content are having to rethink their positions in view of the success of so many 'over the top' (OTT) models (and the odd failure such as Google's direct marketing exercise with the NexusOne) There may be stunning percentage growth in the smartphone market but the bulk of handsets being acquired are not in this sector.
Everyone seems to watching out for the next 'Black Swan' instead of creating it themselves.
Posted
07-07-2010 6:50 AM
by
The Insider