December 2010 - The Insider

  • C U in the C-suite?

    I have an economic theory that when times are tough and a company needs to ‘batten down the hatches’ the best CEOs come from the CFO or ‘bean counter’ ranks. Similarly, when times are good and a CSP is in growth mode you can’t do better than having a CIO or CMO in the top job. Subsequently, and following the same logic, when you are starting up or going into a new technology stage you can’t do better than an IT or network engineer from the CTO ranks leading the...
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  • It won't happen to me!

    “In short I am a disgruntled XXXX customer after using the service for less than 6 weeks. After my relentless attempts to contact XXXX customer support to resolve my issues (the usual dropped calls, no reception, poor battery life and delayed voicemail messages) I have no choice but to create a website to express my dissatisfaction to the world.” These are the introductory words of one Adam Brimo on a website he created to air his grievances at the failings of his mobile phone company...
  • Net neurosis reigns - if it ain't broke, regulate!

    FCC Chairman, Julius Genachowski, had his Christmas wish granted when ‘net neutrality’ rules were voted in this week 3-2. The net neutrality vote was hardly unanimous, being carried along party lines with Democrat and Republican Commissioners voting for and against, respectively. Yet, it seems the real debate may have only just begun with the Republican majority in Congress already having attached an amendment to a spending bill that would block the FCC from enforcing the net neutrality...
  • Alleged corruption leads to bill shock

    One thing that strikes any visitor to India is the fact that things never seem quite finished. Magnificent corporate buildings in new tech parks are all ready to go but quite often there is no power connection to the building or the roads to the buildings are not even close to completion with piles of rubble interspersed with massive potholes a tanker could disappear into. Even Delhi’s brand new, and long overdue, international terminal, supposedly completed for the recent Commonwealth Games...
  • Amazon's WikiLeaks actions cloud Cloud's future

    Amazon’s ignominious dumping of WikiLeaks as a customer almost went unnoticed, except by The Insider , and a few others, including the venerable Wall Street Journal. Connecticut Senator Joe Lieberman, chairman of the Senate Homeland Security committee had contacted Amazon after accusing WikiLeaks of illegal, outrageous and reckless acts, compromising national security and putting scores of lives at risk. At the time, Senator Lieberman said that he would be asking Amazon about the extent of...
  • Staying neutral on WikiLeaks

    The WikiLeaks saga continues as its leader and alleged sex offender, Julian Assange, squanders behind bars in the UK awaiting extradition to Sweden to face allegations of having sex without a condom, yet no charges have yet been laid in Sweden. (The Insider always thought the Swedes were a bit more liberal.) Of course, the USA would like to charge him with much more serious crimes but they are still trying to find something they can hang on him. Meanwhile, the UK courts are holding him without bail...
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  • Mobile operator's worst fear?

    What happens if a mobile network cracks under the strain of a ‘data tsunami’? This was one of the most hotly debated topics at the recent ‘Monetizing Bandwidth’ roundtable held at MW Americas last month. Although most attendees thought it was some way off, for one operator it has happened way sooner than expected, and the PR damage resulting from it has reached the equivalent of ‘8’ on the Richter scale. I don’t wish to exacerbate the problems already facing...
  • Turning copper into gold

    My learned colleague from TelecomAsia, John Tanner, recently wrote about the growth of copper theft in the USA. Things must be bad there if crooks have resorted to pinching copper wires from fixed-line infrastructure as well as electrical substations, railroads, etc. and selling them as scrap. One would hope they don’t get their wires crossed. The situation has become so bad in the US city of Atlanta that AT&T is reportedly offering a $3,000 reward for information leading to the arrest...
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  • Early predictions promise bright year ahead

    January is traditionally the month for new year industry predictions but IDC has jumped in early with some crystal ball gazing . The n ot so surprising part is that transformation has been a recurring theme in the annual IDC predictions over the past several years. During this time, a wave of disruptive technologies has emerged and evolved, forged by the pressures of a global economic recession. In 2011, and certainly beyond, IDC expects these technologies – cloud services, mobile computing...
  • WikiLeaks kicks net neutrality in the teeth

    The great WikiLeaks scandal has less to do with the publication of state secrets sent as cables from US Embassies around the world and their supposed threat to national security and more with how the secrets got out in the first place. Whatever the motives of WikiLeaks ‘founder, Julian Assange, he has single-handily made a mockery of the so-called secureness of top secret information. Without wishing to get into the pros and cons of whether his actions are right or wrong, the fact is that he...

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