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April 2011
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The Insider -
Startling images and videos taken by mobile phones then broadcast to the internet within seconds of an event are a sign of these social networking times. News services not only welcome contributions from the public they are willing to pay for them. Gone are the days of film crews and reporters sitting around waiting for news to break, the extended social network is out there, in force on every street corner ready to capture the moment. Even the BBC and CNN now routinely interview people via Skype... -
The Insider’s blog on Amazon’s cloud mishap was certainly not intended to scare off would-be cloud customers but the episode most certainly scared some off those enterprises directly affected. The lessons learnt for this fledgeling sector should be invaluable especially to the relative new-comers in the form of CSPs offering IaaS, PaaS, CaaS and SaaS. Carol Wilson, from Light Reading put it most eloquently when she wrote, “that telecom service providers also face a real challenge... -
If you were hoping to access Reddit, Quora, FourSquare, Hootsuite, SCVNGR, Heroku, Wildfire, parts of the New York Times, ProPublica and about 70 other sites last Thursday, you may have been out of luck. It was also no fault of their own that they went offline, some for up to 36 hours, it was a cloud problem. More specifically, a problem with Amazon's cloud services otherwise known as Amazon Elastic Cloud Compute or EC2. Nevertheless, Amazon's damage control has kept the news pretty quiet... -
First it was infrastructure sharing in markets as diverse as India and Indonesia where sensibility has outweighed competitive senselessness. The simple concept of sharing base station facilities and antenna masts will save operators millions of dollars per annum. Environmental issues, lower power costs, lower maintenance costs and less sites meaning less rental, are all shared positives that set an example for other markets. Greedy building landlords will also be kept in check as less on-building... -
Singapore regulator, the Infocomm Development Agency (IDA), recently introduced a series of bold, even radical, measures to protect local mobile service consumers. The usual suspects - premium rate services (PRS) and data roaming featured, but IDA also launched a review of its Quality of Service (QoS) framework for mobile telephone services with a view to raise the standards for mobile QoS indicators such as service coverage, success rate and drop call rate. Consumers now have the option to block... -
Consumers now have a voice through social networking, and it can be a very loud voice indeed. Any industry that ignores its power, including the telecoms industry, does so at its own peril. Just as social networking is playing an ever-increasing role in national uprisings and social unrest, as seen in countries like Egypt most recently, it is also being used effectively as a conduit for exposing customer concerns. The viral nature of sites like Facebook and Twitter means that a complaint or gripe... -
Despite all the hooha about ‘net neutrality’ rules launched by the Federal Communications Commission (FCC) just before Christmas, the U.S. House of Representatives on Friday not only voted against them but also brought into question the FCC’s ability to regulate how Internet service providers manage their networks in future. The vote of 240 to 179 was mainly along party lines with Republicans taking a stand against the Obama administration’s favor of the legislation. The resolution... -
And so it begins, the forecast rationalization of the mobile industry. Maybe not as grand as the T-Mobile/AT&T proposed merger, the takeover of fixed-mobile operator in the Philippines, Digitel, by The Philippine Long Distance Telephone Company (PLDT), is a sign of things to come. The acquisition, one of the largest ever in that country, will gain PLDT considerable market share in the Philippines. That probably misses the point that most ‘in the know’ read as the big guy getting rid...
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