October 2011 - The Insider

  • What's in a name? Everything it seems.

    The Insider, like many others, has great difficulty in remembering the name of the largest mobile operator in the UK. You know the one, it came about from the merger of the Orange and T-Mobile networks. ‘Almost Everywhere’, no, ‘Everything, anywhere’, no how about ‘Everything, Anywhere, Everytime?’ Nope, give me a second and I’ll look it up……. ’Everything, Everywhere’ – that’s it! And what a fantastic trade name that...
  • Singapore does it again - first with NBN, now with NFC

    From the middle of 2012, Singapore consumers will be able to ‘tap’ and pay for their purchases at more than 20,000 retail points and taxis using their Near Field Communication (NFC) enabled mobile phones. Businesses will also be able to provide interactive and targeted content to consumers through NFC-enabled digital signage located at more than 600 locations in major shopping malls and office buildings throughout Singapore. This will be made possible through a Call-for-Collaboration...
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  • US 'voluntary' code too late for shocking $200,000 bill

    Details emerged this week of a sweetheart deal between the US regulator, the FCC, and wireless operators on a voluntary code to inform customers when they approach pre-set limits on their plans, especially data usage, and also when they exceed the tiers and are about to be charged extra. With the ink hardly dry on that overdue piece of news, there emerged a much more sensational headline that one customer was presented with a bill for over US$200,000! The US woman that received the surprise bill...
  • Wholesaling not plain sailing

    There is a common held belief that if telcos fail to monetize bandwidth adequately they will be relegated to the realms of becoming a ’dumb pipe’ provider. Once that level is reached it is assumed that they would become a mere wholesaler of network access and forget about the foibles and added cost of maintaining those fickle retail customers who are hell-bent on purchasing OTT products. Just now there is no option but to continue to persevere with the retail sector and all the challenges...
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  • Unlimited Sprint not set for marathon run

    “It is just a matter of time before telcos around the world stop offering unlimited data plans.” That was the introduction to a joint press release from Amdocs and Heavy Reading received today, but The Insider is not convinced it will actually be the case, and there are plenty of reasons to support his case. The release stated that the recent rise in new data price plans is being driven by the need for service providers to offer customers an improved data experience and to better monetize...
  • What price paid in pact with purveyors of personal privacy?

    It seems The Insider is not the only one ‘frightened by Facebook’. You may recall reading about his fears way back in March of this year, but it now seems others are feeling the same way. In an article published over the weekend in Australia’s ‘National Times’, deputy editor Julian Lee spared no punches in his assessment of Facebook’s growing power as an information gatherer. He wrote, “If Facebook was a government agency, its power would be as undisputed...
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  • More fiber the answer to Europe's pending data constriction

    The Insider has been intrigued of late by the arguments and counter-arguments being bandied about regarding the virtues of fiber broadband network rollouts, especially the national variety. It appears that fiber is still the only commercially viable medium that has the ability to deliver the ever-increasing data requirements of internet and cloud usage in the foreseeable future. The European Union’s Digital Agenda commissioner, Neelie Kroes, believes so, and is doing all she can to ‘encourage’...

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