December 2011 - The Insider

  • Who needs 4G, whatever that is?

    We all know the reasons mobile operators are rushing to roll out LTE 4G service, but there may be no real reason for customers to take it up in the short term. Yes, it's fast, but so is HSPA+ 3G with many operators reaching speeds of 21-72Mbps. Oh, and there are a lot more devices around for those 3G networks - all the top sellers are 3G-enabled smartphones. In fact, the current 3G experience is so good that, according to a Connected Consumer survey by Analysys Mason, 46 percent of iPhone 4 users...
  • Can online accounting account for improved accountability?

    So, The Insider thought he’d start out the new year with an attempt to get his accounts in order. Mind you, this occurs every Christmas when the coffers are depleted and the need for some serious budgeting is required. Being the adventurous type, and a cursory exponent of bleeding-edge technology, he decided to look for a solution that was either iPad or cloud-based, or even better, a combination of both. The criteria was pretty normal for a ‘citizen of the world,’ it had to be...
  • Mobile malware may make many morbid

    As we near the end of 2011, The Insider should be thinking positively about the coming year, but he’s not. He appears to have spent an inordinate amount of time in 2011 investigating and reporting negative aspects of the telecommunications business that could have repercussions on future earnings and customer perception. Issues have revolved around invasion of privacy, bill shock, breaches of security, network malfunctions, technology shortcomings, management blunders and data integrity (or...
  • WikiLeaks points finger at privacy breaches, implicates telcos

    Despite fighting extradition proceedings in the UK and being unofficially declared public enemy number one by U.S. authorities embarrassed by his previous disclosures, WikiLeaks’ Julian Assange has now turned his attention to personal privacy, or lack of it. You might wonder why the master of exposing confidential diplomatic messages has turned his attention to personal privacy, and you’d be right in asking. Well, considering how much press the privacy issue is getting of late, especially...
  • Fixed line alive (and kicking)

    Fixed-line home phone services may well be declining in many developed economies such as Australia, but the take up in mobile services seems to be more than making up for it. That's OK if you are a multi-play CSP, but bad news if you are a plain old telephony provider. A recent survey by the Australian Communications and Media Authority (ACMA) confirms that decline and is what we all probably expected with the surge in popularity of smartphones and the need to be connected everywhere, anytime...
  • Blame the apps

    There was a great story emanating from telecoms.com this week that Vodafone has determined that some applications available through Apple’s App Store are failing to meet its internal quality standards because they are accessing APIs that are non-essential for the applications’ functions. It’s not just Apple apps; many are replicated on the Android platform as well. Application anomalies have not passed the notice of many smartphone users puzzled at how quickly they chew up data...
  • Coming clean on dirty data

    It's pretty certain that most CSPs are mindful that their data is neither clean nor consistent across their operations. Anyone embarking in any form of transformation project finds data cleansing the first major hurdle. It is therefore good to see that Subex and Heavy Reading conducted some reasonably in-depth research into the problem by interviewing 95 operators worldwide. Conducting research on probably what Subex, and most other vendors of RA and data cleansing technology already know, does...

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