As with any other major industry, telecom is suffering as a result of the global economic recession. But couple that with the ongoing trend of falling average revenue per user (ARPU) that’s plaguing providers in many parts of the world, and you have an even bigger crisis that can’t be solved simply by focusing on top-line revenues and freezing the bottom line. Generally speaking, ARPUs are extremely low, so for providers to sustain their businesses they have to introduce new services...