Martin Creaner's Blog

About Martin

Martin Creaner
President & Chief Operations Officer
TM Forum

Martin Creaner has been working in the Telecommunications Industry for almost 25 years and is currently President of the Telemanagement Forum (TMForum). The TM Forum is the industry body for the the global Telecommunications industry. It has 750 member companies in over 185 countries, including all the major carriers and all the leading equipment and software Vendors.

Prior to joining the TM Forum Martin held a number of executive positions with Motorola and British Telecom.

Martin is widely published and is featured and quoted regularly in business and trade journals. Martin is also the author of the leading telecoms business book “NGOSS Distilled”.


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Joining the Dots to Create Compelling New Services

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I always think that one of the tricks in being successful is to be able to join the dots between seemingly disparate phenomena to create a new truly compelling offering.  I read today about the new Vodafone 360 offering which links up the hugely sexy topics of AppStores, Social Networking & Smart Phones.  Its not clear where Vodafone plan to take this new beast, but it seems clear that if you can integrate our insatiable appetite for social networking, along with our growing appetite for personal and business apps then you have a winner.  Add to this the rapid growth in availability of smart phones that have large screen real-estate, and it could kick off the next phase of the love affair between consumers and their mobile phones.  The first news on this talks about aggregating all your social networking info through one mobile application, but I'm envisioning a stage 2 of downloadable apps that can integrate seamlessly with the social network expereince and enhance it using capabilities such as location etc..

It doesn't mean that this is going to be a winner, as that will all come down to how well Vodafone manage their portfolio of apps (breadth, licencing, etc..) and how clever they are in providing a seamless, intergrated solution to their users.  But I'm enthusiastic about this, as it is an example of how an SP can take their destiny into their own hands rather than sit and hope that they can maintain their position by simply offering voice, data and 'also-ran' services.  Vodafone seem to be aiming to fight the 'over the top' threat by offering interesting and equally compelling services - and I applaud that!

Posted 09-24-2009 4:21 AM by Martin Creaner

Comments

Martin Creaner's Blog wrote Challenging the Status Quo
on 10-06-2009 12:43 PM

It was interesting this week to see the launch of Google Wave . I sat through the video (way too long

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