Martin Creaner's Blog

About Martin

Martin Creaner
President & Chief Operations Officer
TM Forum

Martin Creaner has been working in the Telecommunications Industry for almost 25 years and is currently President of the Telemanagement Forum (TMForum). The TM Forum is the industry body for the the global Telecommunications industry. It has 750 member companies in over 185 countries, including all the major carriers and all the leading equipment and software Vendors.

Prior to joining the TM Forum Martin held a number of executive positions with Motorola and British Telecom.

Martin is widely published and is featured and quoted regularly in business and trade journals. Martin is also the author of the leading telecoms business book “NGOSS Distilled”.


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Challenging the Status Quo

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It was interesting this week to see the launch of Google Wave.  I sat through the video (way too long!) introducing the beta service and managed to last for about 35 mins.  But I came away impressed.  They seem to have a game-changing offering that will change the way we collaborate in business and personal life - if it works as advertised!  But even if it doesn't I suspect that it will act as a catalyst to spur giants such as microsoft and skype etc.. to revisit the status quo in how we e-commuicate.  Incidentally, the whole beta launch of wave is a masterclass on how to manage expectations and enhance your brand, rather than damage it.

Challenging the status quo is to be applauded.  I said last week that I was impressed with the launch of Vodafone 360 service.  Not because it is definitely going to work, but because it is audacious and game changing.  Even when these ideas don't work, they tend to stir things up sufficiently that overall the market moves forward.  In the TM Forum we are continually looking for these game-changing plays that will shake up the full industry.  At the moment areas like Cloud, AppStores, 4G are some of these potentially game-changing plays, and we have programs underway exploring each of these.  Whether these have longevity or not is still uncertain, but just investigating their possibilities gets the mental juices flowing!




Posted 10-06-2009 9:22 AM by Martin Creaner
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