Martin Creaner's Blog

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Martin Creaner
President & Chief Operations Officer
TM Forum

Martin Creaner has been working in the Telecommunications Industry for almost 25 years and is currently President of the Telemanagement Forum (TMForum). The TM Forum is the industry body for the the global Telecommunications industry. It has 750 member companies in over 185 countries, including all the major carriers and all the leading equipment and software Vendors.

Prior to joining the TM Forum Martin held a number of executive positions with Motorola and British Telecom.

Martin is widely published and is featured and quoted regularly in business and trade journals. Martin is also the author of the leading telecoms business book “NGOSS Distilled”.


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Getting into bed with the banks - creating a mobile money marketplace

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One of the hot topics that I'm predicting is going to dominateour thinking by the end of this year is the topic of Mobile Money.  Thishas had an interesting niche role for the past few years in Africa and Asiawhere the mobile infrastructure & credit is being used as an alternative tolegal tender in regimes with either high inflation or little generalaccess to banking facilities.  That in itself is an interestingdevelopment, but in parallel with this we have seen a serious growth in mobilepayment, using near field technology, in developed nations such as Japan & Korea for small purchases likeparking, vending machines and cinema tickets.

An announcement today from China Mobile that they are buying a 20% stake in theShanghai Pudong Bank isanother very significant development.  This announcement states that "...ChinaMobile joins telecommunications operators in Japan and South Korea that haveagreements with banks to offer payment services via cellphones as a way togenerate additional revenue. Most recently, South Korea's biggest telecomoperator by revenue, SK Telecom Co., agreed late last year to buy a 49% stakein the credit card unit of Hana Financial Group for $343 million to introduceproducts that bundle banking and telecom services...".   

We already are seeing lite versions of this in Europe with mobile micro payments facilitated by SMS etc.., but I can't envision a future where the full-on payments approach doesn't rapidly migrate to Europe and USA, where an overwhelming portion of the population view their mobile device as the one device they never want to leave (and thats ahead of wallet, purse, car keys, medication, etc..).  So keep a weather eye out for M&A discussions between banks and major operators!

Anyone seeing this happening already?


Posted 03-11-2010 1:17 AM by Martin Creaner

Comments

Tinniam Ganesh wrote re: Getting into bed with the banks - creating a mobile money marketplace
on 03-15-2010 1:13 AM

Initially there was a certain fear and resistance to payment through the Web. Nowadays that has become more common. I would expect that there would be an initial fear for payments through the mobile. It will probably happen for small amounts. I do not see it happen for large money transfer.

Martin Creaner wrote re: Getting into bed with the banks - creating a mobile money marketplace
on 03-15-2010 5:54 AM

Tinniam, I'm sure you are right that there will be an initial fear, but I don't think that will take long to pass.  As you say it will start with micro-payments, but I would not rule out it leading to larger payments of a few hundred dollars. Of course the big questions this then creates is whether telcos have to comply with terms and conditions other credit and banking institutions have to abide by.  I'm no expert on that topic, but I suspect that it is very important.

Martin Creaner's Blog wrote Linking Smart Grid, Smart Money and Spaceships
on 06-08-2010 10:03 AM

I have to say that I'm a bit jealous of Elon Musk . For those of you who never heard of him, he's

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