Martin Creaner's Blog

About Martin

Martin Creaner
President & Chief Operations Officer
TM Forum

Martin Creaner has been working in the Telecommunications Industry for almost 25 years and is currently President of the Telemanagement Forum (TMForum). The TM Forum is the industry body for the the global Telecommunications industry. It has 750 member companies in over 185 countries, including all the major carriers and all the leading equipment and software Vendors.

Prior to joining the TM Forum Martin held a number of executive positions with Motorola and British Telecom.

Martin is widely published and is featured and quoted regularly in business and trade journals. Martin is also the author of the leading telecoms business book “NGOSS Distilled”.


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  • Enabling The Connected Life

    Interesting article on the potential of M2M to grow to a $1.2trillion market by 2020 I like the " Connected life " phrase they are using. Much more along the lines of how I see the future industry than the phrases we have been using for the past couple of years - such as "Telco 2.0" . This goes far beyond anything that old Telco can do by itself, and even viewing the opportunity through the lens of Telco is fatally flawed. This new services industry is all about understanding...
  • The Growth and Evolution of Cable

    Cable television has come a long way since Ted Turner launched the first basic cable network, WTBS, back in 1976 and HBO began delivering programming across the U.S. around the same time. Today if you have fewer than 100 televisions channels coming into your home, you may as well be living in the Dark Ages. But for the better part of the history of cable, it was viewed as a pretty niche offering – delivering video content over coaxial cable to the home. Cable companies really had no competition...
  • What drives industry adoption of standards?

    It's sometimes frustrating how long it takes for standards to become adopted by the industry - particularly in the OSS/BSS arena. So here are some thoughts on why this is so and why there is some light shining at the end of this long tunnel. First, lets look at some of the reasons for slow adoption of standards. While you can always argue that the right OSS/BSS standards simply have not been available over the last 10 years, the recent strong levels of Frameworx adoption show that there is a...
  • Integrated strategy essential in the evolution towards the operator as an enabler

    An interesting addendum to yesterdays blog on the importance of M2M and the operator as an enabler. Essentially this article says that if you are going to invest in M2M then go for 3G technology as opposed to 2G. While 2G is a lot cheaper in the short-term the whole life cost over the expected lifetime of 25 years is punitive. This is a good example as to why the next phase of telecoms needs to be driven by an integrated strategy, rather than a set of individual departments making short-term tactical...
  • The penny has finally dropped!

    For the past 18 months I, and many others, have been preaching the vision of the Operator becoming an enabler for other players in the industry. This concept is often referred to as Telco 2.0, and refers to Operators exposing their core capabilities such as billing, location and authentication for use by third parties. I was particularly interested last week to see two articles on topics related to the Service Provider as an enabler. One related to Q-Tel's vision of the SP as an enabler , and...
  • A new mountain to climb for for telecoms regulators

    The primary goal of telecoms regulation over the past three decades has been to ' encourage ' a monopoly industry to become a competitive industry. The trail-blazers for this were the US and UK, and they created a model that was replicated and twisted to suit other environments dependent on size, culture and speed ambitions. And by and large the regulators have been successful. Whatever way we measure it, they have caused a competitive global telecoms industry to come into being. Perhaps...
  • Why Operators need to become more 'Useful' !

    Over the past week I have been talking to a lot of people about how Operators can fight back against the constant erosion of their position in the new services market. Operators have moved from being the entity that created and delivered the service, to the entity that provides the pipes along which the services are delivered. This over-the-top challenge is nothing new and is something that has been talked about for the past 24 months. But it is becoming clear that the operators re-engagement in...
  • LTE is coming....but don't fall for the hype!

    There is an emerging question as to why we are bothering with LTE – or rather why we are treating it with such urgency. It has been widely publicized over the last year that there will be 22 operator LTE launches in 2011 , but as far as I know there have been 3 so far this year, so it looks like we can expect a flurry of launches over the next 4 months!! The reality is that 3G is really only now delivering the promise of 3G, with good stable high data speeds and a wide availability of handsets in...
  • Data Analytics might be the "White Knight" for the beleaguered Service Provider

    The mobile industry content play is becoming a very confused space. With the growth of free apps, downloaded by users on unlimited bandwidth 3G packages, the operators are losing interest in content and gradually surrendering that space to the OTT players. But rather than surrendering the space they need a mind-shift to the principle that “somebody has got to pay”. If the apps are free then they need to be monetized through some other mechanism such as advertising, but despite the hype that really...
  • A week is a very long time in iPhone 4 and Android world

    I blogged last month about the iPhone business model and stimulated huge discussion about whether the business model had sufficient longevity or whether it would have to change to survive. Over the past couple of weeks things seem to have moved very, very quickly. Firstly we had the iPhone 4 antenna debacle - leading to iPhone 4.0 being compared to Microsoft's Vista slump . There is an element of Apple living by the media sword and dying by the media sword. When they do the smallest good thing...
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