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Re-thinking Skype's business model - again!

Over a year ago in February 2008 when there were rumours that eBay were looking to sell Skype we wrote an article on the opportunities to re-think Skype’s business model here . It’s still just as relevant today given the current news . According...

Published 04-16-2009 12:28 PM by Telco 2.0

Filed under: Voice & Messaging 2.0
IfByPhone: Two-Sided Business Model, Comms-Enabled Business Processes, and Open Source Telephony

We recently had the chance to speak to Irv Shapiro, CEO of IfByPhone , a start-up company we featured in the Voice & Messaging 2.0 report that operates a hosted platform for voice-enabled CRM applications and which lets you integrate your Web, e-mail...

Published 04-09-2009 8:44 AM by Telco 2.0

Filed under: Voice & Messaging 2.0
Thomas "Voice Mashup" Howe Answers Your Questions

As we discussed a few weeks ago , there’s a huge opportunity for telcos to help enterprises (big and small) reduce costs in everyday business processes by using telco voice and messaging capabilities. The ‘communications-enablement’...

Published 01-28-2009 12:03 PM by Telco 2.0

Filed under: Voice & Messaging 2.0
Me2Me: building the foundations of contextual voice

Every now and then we encounter a really interesting product someone’s come up with. Last time it was Fonolo , the search engine for call centres that digs through all the IVR s in the world, tries all the options, and plots their structure on their...

Published 01-21-2009 10:52 AM by Telco 2.0

Filed under: Voice & Messaging 2.0
Enterprise CRM 2.0 - integrating Voice

We talk a lot about new forms of voice & messaging . We also talk quite a lot about context, and about Web service API s . And we also talk a great deal about the importance of the enterprise market. Now, we’re going to put them all together...

Published 01-13-2009 4:08 AM by Telco 2.0

Filed under: Voice & Messaging 2.0
Voice telephony: death or glory?

At our most recent Telco 2.0 brainstorm , the second session concentrated on the business opportunity in the core voice and messaging business. Here we review the key messages, and explore some of the future business model scenarios. The timing of this...

Published 11-12-2008 8:22 AM by Telco 2.0

Filed under: Voice & Messaging 2.0
Mobilkom Meets Fring

So, Mobilkom Austria has signed up mobile SIP developers Fring to create their new voice & messaging service. This is an exciting development; Mobilkom reckons it’s the first time a carrier has taken such a step, and we’re fairly sure...

Published 10-27-2008 12:44 PM by Telco 2.0

Filed under: Voice & Messaging 2.0

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Re-thinking Skype's business model - again!

IfByPhone: Two-Sided Business Model, Comms-Enabled Business Processes, and Open Source Telephony

Thomas "Voice Mashup" Howe Answers Your Questions

Me2Me: building the foundations of contextual voice

Enterprise CRM 2.0 - integrating Voice

Voice telephony: death or glory?

Mobilkom Meets Fring