Traveled to Bangalore, India last week on a training assignment, and found that there was quite a bit of interest in eTOM compliance. While there are currently no formal compliance criteria for the eTOM, most members that claim compliance do so by illustrating the eTOM L2/L3 processes that they use (from a provider/operator perspective) or support (from a software vendor perspective).
But before continuing down the compliance path, a little about the food in India, a country I have been visiting for the past five years. Many of us who have not yet had the fortune to try various regional India specialties have the impression that all the food is spicy (hot) and is all about curries. You can get any level of heat you like, just like deciding on the desired level of eTOM compliance to achieve. And curries are good, but that is not all there is to the food. A variety of spices, hence I think the hot perception, are used in the dishes, but the spices are not all related to heat. In addition to dishes with curry, there are many others, such as Tandoori. If you haven’t had the pleasure, the best way to sample the fare is to visit a popular Indian restaurant that features a buffet, where you can typically sample a variety of delights!
OK, back to eTOM compliance.
The current compliance certification program, which currently applies to the Information Framework (SID), is being expanded to include the eTOM. eTOM compliance will include levels of compliance, similar to the SID levels. In the case of eTOM the levels will have a direct relationship with the levels of decomposition in the eTOM. For example, a member may which to certify against a set of L3 processes.
The current SID compliance process and the draft eTOM process can be found at…
http://www.tmforum.org/CertifiedCompliance/7450/home.html
Check it out!
My next adventure will take me to Cairo the week of 15th Nov. Look for another installment shortly thereafter.
Posted
10-20-2009 10:38 AM
by
John Reilly