Never Too Old to Learn Something New!

I’m back in one of my favorite food destinations this week – India, Bangalore to be exact.  And, I certainly enjoy the sweets.  One I have tried here and at home is gulab-jamoon or jamun, also known as waffle balls in warm syrup.  I found it a bit too sweet for my tastes, but an associate here taught me to add a scoop of vanilla ice cream to the dish.  What a taste treat and the new way I plan to enjoy them.  Here is the recipe if you want to give it a try at home.

http://www.indianfoodforever.com/desserts/gulab-jamun.html

Two of the courses I am conducting here focus on the Business Process Framework (eTOM).  One of the students asked me how the eTOM could be used with the SCOR (Supply Chain Operations Reference) model.  This was my first encounter with this model, so I did a little research on it.  The model was developed by the Supply Chain Council (http://supply-chain.org/).

The basic structure of the decomposition is: Plan, Source, Make, Deliver, and Return.  Upon first glance, it appears to be a manufacturing industry model.  However, in doing a little more study it appears that it could be used to extend the eTOM in the areas of Plan, Source, Deliver, and Return.  (I could only look at a brochure that shows the high-level model, because the supply-chain.org is a fee based organization.)  A few ideas here – Plan and Source could be used to extend/enhance the Supply Chain Development & Management processes, particularly Supply Chain Strategy & Planning and Supply Chain Capability Delivery; Deliver could be used in Resource Management & Operations Support & Readiness to handle Outbound Logistics as it appears that the Manage Logistics process in the eTOM deals with Inbound Logistics; and Return could be an extension to the Supplier/Partner Relationship Management processes to handle returns.  The model also employs swim lane diagrams, similar to those in the eTOM.

Take a look and see if SCOR may be of use in your eTOM implementation!

I’ll be home again next week, then traveling to New Jersey the following week, which may give me an opportunity to visit with my two sisters, who live in Pennsylvania.

And, I hope to see many of you at Management World Orlando 2010, at which you may be interested in attending one of the many courses offered.