December 2010 - TM Forum Training

  • In a "Pickle"

    For those of you not familiar with the term, it means i n a quandary or some other difficult position. For those of you interested in the history of this term here is a link… http://www.phrases.org.uk/meanings/in-a-pickle.html . I’ll get back to this later in the blog. I’m spending another week in India this week, Chennai and Delhi (Gurgaon) and enjoying varieties of Indian pickle this week. When I first came to India several years ago I did not realize that a large variety of...
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  • Feedback

    Hello everyone, One of the questions I get asked during the training session, is " do you actually read the feedback forms". It's not the most frequently asked feedback question but it is one that often determines how much feedback each student gives. My answer, is always, " of course we read it and if practical we act upon it". Feedback is the only way we have of knowing what works, what does not, what changes students would like to see and so on. But we don't just take...
  • The Growing Number of Frameworx Knowledge-Certified Individuals

    I’m in Mumbai, India, this week teaching for five days. A fellow instructor brought me a treat called Bhakarwadi from his city of residence - Pune. Here’s a link… http://www.ifood.tv/network/snack_pune_bhakarwadi/recipes . I also tried another treat from Kolhapur, known for its hot green chilies, called Kolhapuri. Perhaps a program similar to the TM Forum Knowledge Certification Program could be developed by someone, so I could test my Indian food knowledge. Enough said! The adoption...
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