I spent the last two weeks on vacation, cruising down the Danube river with my wife Jeannie. It seemed like, as with a lot of vacations, we fell into a pattern during our visits to a number of cities. Seeing the town center, palaces and castles, and eating. And there were some things that didn’t fit the pattern, such as when we decided to have a good ol’ American hamburger in Budapest. We all live with patterns and non-patterns. The components of TM Forum Frameworx contain both. Patterns...