Browse by Tags

  • Implementing the eTOM - Shake, Rattle, And Roll

    I was back visiting Manila last week, teaching and working with a provider transforming its business. While there I had the opportunity to see a mode of transportation unique to the Philippines – the Jeepney, modeled after World War II jeeps used by US armed forces. Take a look… http://en.wikipedia.org/wiki/Jeepney . They shake, rattle, and roll down the road! Seeing the Jeepneys operate made me think of the song " Shake, Rattle and Roll ", a prototypical twelve bar blues ...
  • The Times They Are A-Changin'

    I returned to Singapore last week to conduct some training, my first visit since around this same time in 2008. While I did enjoy a number of spicy Singaporean delights, I thought it was time for a change. Particularly since I have been sharing my food adventures for the last two years. My last blog used a music from my past theme, so I thought I would continue sharing classics you may (or may not J ) enjoy from my younger days. So, here’s a classic from Bob Dylan released in named The Times...
    Filed under: ,
  • The Tip of the Iceberg

    Those of you who regularly read my blogs know that I like to start with evangelizing about restaurants I have visited on my travels and the food experience I had. For those of you not familiar with my blogs, this is how I start. While in Manila, I had to try some local treats. Some associates and I went to Gerry’s Grill in Makati City where I had, among other delights, crispy pata a simmered pig leg that is then deep fried. Oh my, it reminded me of my younger days when we would roast an entire...
  • Southbound or Northbound?

    Conducted a training “roadshow” last week in Denver. I thought I had traveled northbound until I had dinner at the Yardhouse in the downtown plaza. I took a look at the menu, which can be found at the site here... http://www.yardhouse.com/menus/house-favorites.aspx . I had a vision of a buffalo steak or buffalo burger, but was surprised by the spicy jambalaya offering. I had to try it, since it seemed out of place. I was not disappointed…two large juicy charbroiled shrimp atop...
  • The World According to Patterns and Non-Patterns

    I spent the last two weeks on vacation, cruising down the Danube river with my wife Jeannie. It seemed like, as with a lot of vacations, we fell into a pattern during our visits to a number of cities. Seeing the town center, palaces and castles, and eating. And there were some things that didn’t fit the pattern, such as when we decided to have a good ol’ American hamburger in Budapest. We all live with patterns and non-patterns. The components of TM Forum Frameworx contain both. Patterns...
  • The Plight of Inter-Domain Associations

    I’ve been in China for almost two weeks, enjoying one of my favorite cuisines again. One treat I decided to try is pig ear. I figure if Guy Fieri of the Food Network ( http://www.foodnetwork.com/guy-fieri/index.html ) will try to eat it, I will be just as adventurous! But, poor pig ears, their plight is to be hidden away on a buffet table and hard to find. But they always seem to be offered on the buffet or menu! A similar plight faces inter-domain associations in Frameworx, such as those between...
    Filed under: , , ,
  • The Information Framework Structure – Top-down or Bottom-up?

    I was home for the what seem to be long-ago holidays, but took a break from doing a blog since many of you were on an extended holiday from work. So, my food adventure was home-based. Jeannie (my wife) and I had a crab-fest rather than a traditional Christmas dinner. Sara, the cat, even had a taste. Simple steamed Alaskan king crab legs and corn on the cob only takes about ten minutes…the hardest part was shelling the crab after it was cooked. One requirement is lots of drawn butter on the...
  • The Growing Number of Frameworx Knowledge-Certified Individuals

    I’m in Mumbai, India, this week teaching for five days. A fellow instructor brought me a treat called Bhakarwadi from his city of residence - Pune. Here’s a link… http://www.ifood.tv/network/snack_pune_bhakarwadi/recipes . I also tried another treat from Kolhapur, known for its hot green chilies, called Kolhapuri. Perhaps a program similar to the TM Forum Knowledge Certification Program could be developed by someone, so I could test my Indian food knowledge. Enough said! The adoption...
    Filed under:
  • Farewell to a Past TM Forum Associate

    I am going to go back in time about my culinary experiences this week. A few years ago I did several rounds of training in Kuala Lumpur. During these trips, I had the pleasure to be introduced to out-of-the way and unusual (at least for me) delights by Rose Rauf, who was the TM Forum’s representative for that part of the world. I found out recently that Rose has departed this good earth and wanted to share one of culinary experiences I had with Rose. During my last trip to Kuala Lumpur, Rose took...
  • Using The Business Process Framework (eTOM) as a Checklist

    I thought I would continue chatting about the eTOM in this edition of the blog, based on an experience I had this past week with a member. But, before I get into the details of using the eTOM as a check list, I know I have a responsibility to chat a little about my culinary experience. I spent last week in the Washington, DC area, home of some great seafood. One of my weaknesses is a fondness for little neck clams. So, I indulged and had a delightful meal of linguine adorned by about a dozen of these...
    Filed under: , ,

Paid Advertisement
About TM Forum
Introduction, History, Board, Management Team...
Membership
How to Join, Benefits, Member List...
Community
Community Home, Groups & Teams, Blogs...
Conferences
Event Calendar, Management World, Supported Events...
Training & Webcasts
Upcoming Training Courses, Upcoming Webinars, Podcasts, On-Demand Webcasts...
Initiatives
Cable, Enabling Cloud Services, Government and Defense...
Best Practices & Standards
Frameworx, Business Process Framework (eTOM), Information Framework (SID)...
Resources
Document Library, Case Studies, White Papers
Research & Publications
Business Benchmarking, Newsletters, Insights Research...
Copyright © 1988-2012, TeleManagement Forum. All Rights Reserved
Contact Us
Careers with TM Forum
News Room
Privacy Policy
Terms of Use
Sitemap