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  • Business Services (NGOSS Contracts) - Finally Coming of Age

    Jeannie and I took a “road trip” to east Texas last week. And, I got down to business trying out CFS, not Customer Facing Service, but Chicken Fried Steak. For those of you not familiar with this southern delicacy, it is a pounded steak, usually round steak or cube steak, which is breaded, deep-fried, and topped with cream gravy. Here is a link for those that want to learn more about CFS... http://www.google.com/images?q=chicken+fried+steak&rls=com.microsoft:en-us:IE-SearchBox&oe...
  • The Solution Frameworks (NGOSS) and SOA

    I’ve blogged a couple of times in the past months about Service Orientation. You can find them on this Training blog at… http://www.tmforum.org/community/blogs/tmforum_training/archive/2009/09/21/service-orientation-and-the-solution-frameworks.aspx http://www.tmforum.org/community/blogs/tmforum_training/archive/2009/08/31/tm-forum-solution-frameworks-spanning-the-globe.aspx The use of the Solution Frameworks as the basis for SOA truly does span the world! While in China last week there was an expression...
  • The Solution Frameworks (NGOSS) Melting Pot

    Traveled to Cairo, Egypt, land of the pharaohs and pyramids, last week on a training assignment, and learned how Egypt represents a melting pot of Mediterranean cultures. More on melting pots later, but first, as usual, I’ll spend a bit of time discoursing about the food. During a previous visit many years ago, I was introduced to foul (fava beans) and had to try it again…this time with eggs for breakfast topped with spices…yummy. Also, had the Egyptian version of a Philadelphia cheese steak along...

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