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  • Compliance to the Business Process Framework (eTOM)

    Traveled to Bangalore, India last week on a training assignment, and found that there was quite a bit of interest in eTOM compliance. While there are currently no formal compliance criteria for the eTOM, most members that claim compliance do so by illustrating the eTOM L2/L3 processes that they use (from a provider/operator perspective) or support (from a software vendor perspective). But before continuing down the compliance path, a little about the food in India, a country I have been visiting...

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