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  • Re: Business Benchmarking Study Plan

    Hi Issaad, The program is intended for CSP TM Forum members. Since your customer is not a member the process would be for them to ask to participate in the study they are interested in joining. At that point we will approach forum management with a request that this CSP may participate in this particular...
    by Tonia Graham on 11-25-2009
  • Mobile Services Issues for High Growth Markets

    Hi All, As you probably noticed in the Study Plan we are planning a Business Perfomance study for mobile services in high growth markets. personally, I think this topic is burning HOT! Service providers in these markets are seeing double to tripple didgt growth in an economy where the developed market...
    by Tonia Graham on 10-26-2009
  • Business Benchmarking Study Plan

    Hi All, Here is the new Study Plan for the remainder of 2009 and 2010. Since the participants are actively engaged with the plan, you should expect some tuning over the next few weeks. We will post updates here, so you can always see the current plan by tracking this site. Regards, Toni
    by Tonia Graham on 10-26-2009
  • Operational efficiency indicators

    Hi Toni, Is there an "operational efficiency" mathematical model available to member participants? I was interested in finding out if there's a tool for quantifying the ops efficiency improvements that would result from changes in a specific process area. Thanks Amit Kumar
    by Amit Kumar on 08-19-2009
  • ‘Lean Operations’ Metrics Report & Interactive Database

    Hi, Where can I find details on Lean Operations Metrics Report & Interactive Database ? thanks, asharaf E.
    by Asharaf Ebrahim on 04-13-2009
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